Member Services Assistant - Summit On The Park (Part-Time)

Canton Township Canton , MI 48188

Posted 2 months ago

The following at-will job posting will remain open until

Tuesday, April 2, 2019:


Summit on the Park


Pay Rate: $10.50 per hour



This position is responsible for performing daily front desk duties while providing excellent customer service to guests and members at the Summit on the Park.

EXAMPLES OF WORK: (Note: These examples are intended merely as illustrations of the various types of work performed)

  • Responsible for facilities and equipment appearance and cleanliness

  • Responsible for responding to communicating and documenting emergency situations, including but not limited to First Aid, Severe Weather, and Missing Child

  • Greet and interact with participants and families in a positive and friendly manner and provide and provide excellent customer service

  • Answer the telephone promptly and in a positive and friendly manner

  • Ensures the front desk is organized and performs general cleaning duties

  • Ensure safety rules, policies, regulations, and procedures are followed by public and employees

  • Responsible for enforcement and compliance with safety program rules and procedures

  • Prepare and provide information and reports as requested

  • Register/Sign-up guests for memberships, programs, classes and activities using company software

  • Work with community organizations, groups, and individual citizens to promote a safe and welcoming environment

  • Attend and assist with staff meetings as required

  • Ensure accurate money handling in accordance with Summit policies.

  • Reconcile and record cash, credit card and check transaction daily

  • Perform other duties as assigned


  • Minimum age of 18 years old

  • High School Diploma or GED required

  • Previous experience in dealing with the public in a mature and responsible manner

  • Previous experience in money handling preferred

  • Strong organizational and communication skills required

  • Ability to work a wide variety of shifts including mornings evenings and weekends

  • Ability to respond to emergencies in a calm and efficient manner

  • Ability to clearly communicate procedures, problems, and policies to fellow employees and the public in a tactful and courteous manner

  • Previous community center or facility operation experience preferred

  • Ability to work in a fast-paced environment checking in members and guest

  • Basic computer skills required

  • Ability to work a wide variety of shifts including afternoons, evenings, weekends and holidays

  • This is an "At-Will" position: Work assignments and hours scheduled based on availability, division requirements and within the confines of the budget. Schedules and work hours are not guaranteed and are subject to change at any time due to division needs, budgeting, and staff availability

Physical Demands:

  • Stand
  • Frequently
  • Walk
  • Frequently
  • Sit
  • Occasionally
  • Use of hands/fingers
  • Frequently
  • Reach
  • Frequently
  • Climb
  • Occasionally
  • Crawl
  • Occasionally
  • Squat or Kneel
  • Frequently
  • Bend
  • Frequently


  • Less than 10 lbs
  • Frequently
  • 10 - 29 lbs
  • Frequently
  • 30 - 59 lbs
  • Occasionally
  • 60 - 100 lbs
  • Rarely


  • Less than 10lbs
  • Frequently
  • 10 - 29 lbs
  • Frequently
  • 30 - 59 lbs
  • Occasionally
  • 60 - 100 lbs
  • Rarely

Reports To: Member Services Supervisor / Member Services Coordinator

Job Description Updated: January 11, 2016

Posting Information: Member Services Assistant (Part-Time)

  • This is a part-time job opportunity. An employee in this position can work up to 29 hours per week year round. Work hours, however, will be solely determined based on workload and availability.

  • This is an at-will position. Hours are limited and will vary based on the operational needs of the department. Employees in this position are not full-time and will be classified as part-time employees.

  • All candidates will be notified VIA EMAIL of the disposition of the employment application.

  • Being hired to fill a vacant position will require reference checking, background information, working history verification, physical exam, drug screen, and new hire orientation.

  • Schedule: Ability to work a wide variety of shifts including afternoons, evenings, weekends and holidays.

  • Must meet the minimum requirements for the position to be considered.

  • This is an external posting open to all applicants. A completed application must be submitted to be considered for this position. Applications not completed in their entirety will not be considered.

  • Create an account to apply online or pick up a paper application in the Human Resources Department.

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Member Services Assistant - Summit On The Park (Part-Time)

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