Member Services Analyst

Compass Group USA Inc Charlotte , NC 28201

Posted 7 months ago

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 200,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.

Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

#foodbuy

Job Summary

Foodbuyis the foodservice industry's leading Group Purchasing Organization (GPO) focused on lowering purchasing and product costs for foodservice organizations. With offices in Charlotte, NC and Alpharetta, GA, we offer a Great Opportunity for career development and growth as a Member Services Analyst.

The Member Services Analyst will support the Manager of Opportunity/Cost Analysis.The Member Services Analyst is responsible for preparing and presenting Market Basket analysis and making key recommendations to drive incremental value for all Customers and to further Customers' purchasing compliance goals.This includes preparing and reviewing opportunity analysis, product-matching analysis; assist in the preparation of executive level reporting.This role is responsible for adhering to established processes and standards that have been put in place. The job is located in our offices inCharlotte, NC.

Responsibilities:

  • Prepare product matches for contracted items, and complete Market Basket Analyses comparing competitive programs

  • Analyze Reporting and Compliance tools using Excel and MS Access

  • Understand aspects of Foodservice GPO's manufacturer and distributor contracts, review analysis on competitiveness of Foodbuy programs and recommend program changes to maintain competitiveness

  • Prepare key business analysis to assist functional leaders in decision-making processes

  • Investigate trends and variances compared to prior periods and forecast

  • Ad hoc analysis and special projects to support continued growth of business

  • Prepare executive level summaries based on analysis

Qualifications:

  • Advanced Knowledge of Microsoft Access, Excel, Word and PowerPoint

  • Basic knowledge of CERES (or other rebate / contract management technology)

  • Bachelor's degree preferred; 2+ related experience may be considered in lieu of formal education

  • Foodservice product knowledge preferred

  • Financial or trend analysis experience

  • Supplier and customer interaction experience

  • Purchasing/procurement experience preferred

  • Distribution or foodservice experience is preferred

  • Minimal travel required (typically to the Corporate office in Alpharetta, GA office)

  • Excellent communication and customer relationship skills are required

  • Excellent written communication skills

  • Detail-oriented

  • Analytical problem solving

  • Flexible/Adapts well to change

  • Collaborative works well as a member of a team

  • Strong verbal and written communications skills

  • Customer service focus: Value customers.Meet or exceed their requirements and be consistent with business priorities

  • Generate innovative, "out of the box" approaches and improved solutions that help create incremental gains in business results

  • Consistently displays strong integrity and ethics

Apply to Foodbuy today!

Foodbuy is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID:307551

Foodbuy

Rena Lydia

SALARIED EXEMPT


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Member Services Analyst

Compass Group USA Inc