Member Service Representative (Part-Time) - Brookhaven

Navy Federal Credit Union Atlanta , GA 30301

Posted 3 weeks ago

Email

Job Description

YOUR LIFE'S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you're passionate about.

What's Important to You Is Important to Us

We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.

Don't take our word for it.

  • FORTUNE 100 Best Companies to Work For

  • Computerworld Best Places to Work in IT

  • FORTUNE Best Workplaces for Millennials

  • Forbes America's Best Employers

  • PEOPLE Companies That Care

Basic Purpose

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision.

  • Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox.

Responsibilities

  • Analyze, research and resolve problems and discrepancies related to member accounts/loans

  • Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

  • Counsel current and prospective members about Navy Federal's products and services

  • Ensure cash and other negotiable instruments are handled properly

  • Identify opportunities to cross service products and increase product penetration

  • Perform platform banking functions

  • Understand and comply with federal and other regulations relating to financial products and services

  • May assist with Branch Office vault opening, closing and balancing procedures

  • May serve as a Branch Office and/or ATM vault custodian

  • Perform other duties as assigned

Qualifications

  • Ability to work independently and in a team environment

  • Working knowledge of savings and checking products, accounts and services

  • Effective active listening skills to accurately respond to inquiries and account requests

  • Effective organizational, planning and time management skills

  • Effective research, analytical, and problem solving skills

  • Effective skill building effective relationships through rapport, trust, diplomacy and tact

  • Effective skill exercising initiative and using good judgment to make sound decisions

  • Effective skill maintaining composure in a high production and changing environment

  • Effective skill navigating multiple screens and PC applications and adapting to new technologies

  • Effective skill performing mathematical calculations and working accurately with numbers

  • Effective verbal and written communication skills

  • Desired

  • Experience in member/customer service preferably in a call center, retail banking or financial institution
  • Desired
  • Experience in working in a credit union environment

Hours: Available Monday

  • Saturday: hours based on business needs. Part Time hours are typically 20-25+ hours a week (Please note during training longer hours will be required).

Location: 2470 Briarcliff Rd, Suite 43, Brookhaven, GA 30329

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
RN Weekend Supervisor PRN Brookhaven

Pruitthealth

Posted 1 week ago

VIEW JOBS 7/2/2020 12:00:00 AM 2020-09-30T00:00 JOB PURPOSE: Directs nursing care of the patients, and supervises the day-to-day nursing activities performed by nursing assistants. Such supervision should be in accordance with current federal, state and local regulations governing our nursing center, and as may be directed by the Administrator, the Medical Director, and/or the Director of Health Services, to provide that appropriate care for our patients is maintained. KEY RESPONSIBILITIES: * Provides care ensuring patient/resident safety * Operation of oxygen equipment including turning off and on, changing cylinder heads, cleaning/replacing humidifier, and other as necessary. * Operation of suction machine (oral) including cleaning, selection of appropriate suction catheter, and storage. * Operation and use of manual respirator. * Location and use of emergency equipment supplies (box and/or crash etc.). * Operation of whirlpool. * Operation of scales. * Operation of glucose monitoring devices, calibration, and cleaning etc. * Use of electronic thermometers (oral/rectal and ear). * Delivery of medications (setting up, rotating, charting, ordering, giving to patient etc.). * Ordering and use of stock drugs. * Administration and documentation of insulin. * Use and delivery of PRN medications. * Use and delivery of topical treatment application (eye, ear, nose etc.). * Use delivery and documentation of narcotic medication. * Receive drugs from pharmacy in accordance with established procedures. * Application of sterile dressings. * Operation and proper use of pressure reduction surfaces. * Use of oral airway. * Knowledge of isolation procedures (when to implement etc.). * Delivery of enemas (S & S, and fleets). * Insertion, irrigation and routine care of male/female catheters. * Delivery of tube feedings (insertion, flushing, proper amounts etc.). * Knowledge of procedures and ability to determine Advance Directive status for patients. * Collection of lab specimens and interpreting results. * IV implementation and administration. * Knowledge of seizure precautions and administration of IV medication during a seizure. * Take and record temperature, blood pressure, pulse, and respiration rate. * Chart information regarding patient: progress, aliments, medication, symptoms, and observations. * Administer medications. * Discuss with supervising nursing staff the progress of patients and how to proceed with care. * May be required to assist physician in patient rounds. * Provide various treatments as recommended by the physician. * Transfer or assist in transferring patients from bed to wheelchair. * Perform physical assessments of patients under the RN's direction * Draw blood and obtain fluids to submit for lab work. * Assist in passing out trays to patients and assist in feeding. * Provide hands on assistance in department functions as necessary. * Record and monitor progress of patients and communicate to physicians. * Supervises Certified Nurse Assistants. MINIMUM EDUCATION REQUIRED: Nursing Degree from an accredited college or university, or is a graduate of an accredited/approved RN program. MINIMUM EXPERIENCE REQUIRED: A minimum of two (2) years previous bed side nursing experience MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Current and unrestricted Registered Nurse (RN) licensure in state of practice ADDITIONAL QUALIFICATIONS: (Preferred qualifications) Preferred experience in nursing administration. Pruitthealth Atlanta GA

Member Service Representative (Part-Time) - Brookhaven

Navy Federal Credit Union