Member Service Representative

Join our team at Mountain Credit Union as a Full-Time Member Service Representative in Franklin, NC. This exciting position offers a professional setting where you can showcase your customer-centric skills every day.

As a key point of contact for our valued members, you will have the opportunity to provide excellent service while upholding the highest standards of integrity. Your attention to detail and dedication to excellence will be appreciated by both our team and the community we serve. If you are looking for a role that allows you to make a real difference in people's lives, this position is for you.

Don't miss out on this opportunity to grow your career with us! You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, 11 paid holidays, and plus a paid day for parental or community involvement.

Mountain Credit Union: Who We Are

We are People Helping People. We provide financial services to people in our community, serving western North Carolina with local decisions and excellent customer service.

What does a Member Service Representative do?

At Mountain Credit Union, we adhere to the People Helping People standard that sets credit unions apart. As a Member Service Representative, you will go beyond basic account transactions to truly assist our members in achieving their financial goals.

By offering personalized financial education and expert problem-solving, you will play a vital role in empowering our members to make informed decisions and secure their financial future. Join us in making a positive impact on the lives of our community members while advancing your career in the credit union industry.

What matters most

To thrive as a Member Service Representative at Mountain Credit Union, essential skills include impeccable attention to detail and exceptional people skills. Your ability to meticulously handle transactions while maintaining accuracy is crucial in providing top-notch service to our members. In addition, your strong interpersonal skills will enable you to build rapport with members, understand their needs, and offer tailored solutions effectively.

Proficiency in utilizing these skills will not only ensure smooth operations but also foster meaningful relationships with our members, demonstrating our commitment to customer-centricity and excellence.

Knowledge and skills required for the position are:

• Attention to detail and people skills

Your next step

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!