Member Service Representative Lead

Full time, Monday through Friday

• 8:45 am

• 5:45 pm (Farmington Location)

Job Details:

• Weekends off

• Every Saturday and Sunday off!

• Health Insurance Benefits

• We offer a generous benefits package for all full-time employees, including paying for a large portion of benefits so you won't have to!

• Paid leave

• Full time employees will receive vacation time and sick time accrual starting their second pay period of employment.

• 401(k) retirement plans

• New employees eligible for 401K package at the first of the month following one month of employment (must be at least 18 years of age).

• Spanish speaking differential offered

Responsibilities:

As part of the Horizon Credit Union team, you will efficiently assist members with teller transactions and provide excellent member service. Also promotes credit union products and services. Provide accurate, courteous, and professional service to all members or potential members when assisting them with financial transactions or inquires. Meet/exceed required performance cross-selling goals and on-line education training as established by management. Your day-to-day responsibilities will look something like this:

• Oversee teller functions - ensure that teller functions are correctly performed and are in accordance with established policies and procedures

• Branch operations - assist with opening and closing branch office as determined by Branch Manager

• Deposits, withdrawals, and transfers -- assist members with transactions

• Member service - provide accurate, courteous and professional service to all our members and handling of member problems.

• Fraud identification - be mindful for any suspicious activity

• Cross-selling help members discover additional products and services to meet their needs

Qualifications:

• High school graduate or equivalent

• Excellent communication skills

• Professional attitude

• Honesty and Integrity

• Solid math skills

• Good typing skills

• Spanish Speaking Preferred

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