America's Credit Union Olympia , WA 98513
Posted 2 months ago
We are currently in search of an individual with exceptional customer service skills and a solid six months (or more!) of experience within the financial industry, encompassing both teller and new accounts responsibilities. As a Member Service Representative II, your role will be instrumental in assisting our valued members with a diverse range of financial services.
What your day will look like:
Utilize your knowledge of credit union products and services to provide expert assistance to members, ensuring inquiries and transactions are handled with precision and courtesy
Handle various transactions and providing expert guidance to our members
Become the go-to expert on teller transaction codes and check cashing
Manage accounts with the utmost attention to detail
Take charge of issuing, reissuing, or hot carding ATM cards/Visa Debit cards
Assist members with any issues related to unauthorized use of ATM/Visa debit cards
Balance daily transactions and cash totals with accuracy, efficiency, and timeliness
Showcase effective oral and written communication with all credit union employees
Attend monthly staff meetings and actively participating in assigned training sessions
Handle incoming mail, night deposit mail, western union, and bank-to-bank wires with precision
Branch Hours
Monday
Friday: 9:00am
5:30pm
Saturday- 10:00am-2:00pm
The pay range:
$20.05 - $25.79.
An applicant with six months of financial institution experience (to include new accounts) can expect to start at $20.05 per hour
The benefits:
We are committed to providing an enjoyable work environment and outstanding job opportunities, while providing excellent benefit options to meet our employees short and long-term goals. We have a reputation for offering an outstanding benefit package to our employees that work 30 or more hours per week.
Work-Life Balance
Generous PTO (Paid Time Off)
11 Paid holidays
Paid Bereavement Leave
Paid Jury Duty leave
Training and advancement opportunities
401k with match up to 6%
Mortgage discounts
No interest employee loans for work wear
Paid volunteering at ACU sponsored events
Bonus opportunities
Company paid long term disability and life insurance
Full Medical, Vision and Dental benefits
Annual employee event for all staff and their families
Employee Assistant Program (EAP)
Free Checks
Free wire transfers
AND MORE!
Qualifications
What you will bring:
Education:
Experience:
If you are ready to embark on a journey towards professional growth and engagement in a supportive environment, we encourage you to apply for this exceptional opportunity. Join our team and be part of a company that values professionalism, excellence, and dedication.
ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer.
Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.
America's Credit Union