Member Service Representative

First Financial Credit Union Montclair , CA 91763

Posted 2 months ago

Member Service Representative Position at First Financial Credit Union

If you are energetic, love to work with members/customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial.

When you join First Financial Credit Union as a Full Time Member Service Representative in our Montclair branch, you are joining a team of dedicated, self-motivated individuals who enjoy helping others and working in a collaborative and progressive environment. We don't shy away from our success and work hard each day to make great things happen for our members/customers, our teams, and ourselves.

As a Member Service Representative, you will be able to use your prior success in new accounts and loan products to help members of the educational community meet their financial goals. This is a great opportunity for experienced Personal Bankers, Financial Service Representatives and Banking Specialists.

You will provide information to members and prospective members on all credit union accounts, services, and products. Learn and grow your experience with new accounts and loan products such as consumer, auto and real estate products. Consult with clients on the telephone to resolve challenges and promote services and products. Support branch operations through back-up teller (cash-handling) activities.


We offer the following exceptional benefits:

  • Medical, Dental and Vision

  • Vacation time for Union employees

  • Additional Vacation Service award for every 5 years of service

  • 401(k) with 5% Safe Harbor Employer Contributions

  • Incentives and Recognition based on performance

  • Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)

  • Employee appreciation and recognition events

  • Opportunity to win trips

  • Opportunities for gain sharing

Employer of Choice

Our dedication to the educational community sets us apart from other financial institutions. Our dedication to employees sets us apart from other employers. First Financial is an organization where your voice matters and your contributions are rewarded. The most important asset at First Financial is our people. That's why we offer an exception benefits program-from a competitive salary and a matching 401(k) to comprehensive medical benefits.

Community Minded, Like You

Involvement/volunteerism with our local schools, educational community and more! Supporting local schools, teachers and students is at the core of our mission.


Nearly 90 years ago, First Financial was founded by educators for educators. Since that time, we have proudly championed the California educational community. It's a role we take seriously and a mission to which we are just as committed to today as were in 1933!

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Member Service Representative

First Financial Credit Union