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Member Service Representative

Expired Job

Abnb Federal Credit Union Chesapeake , VA 23326

Posted 3 months ago

Are you open to a new job, honest and hardworking?

If you answered YES, come join the ABNB Family:

Employee Perks

  • Competitive compensation with opportunities for annual raises and promotions

  • Community focused culture that allows networking and involvement in Hampton Roads and Parts of North Carolina

  • Employee Benefits (401k match / Company paid Short Term and Long Term Disability / Tuition reimbursement / Affordable health insurance options)

  • An employee-focused, diverse, and member relationship driven workplace environment

  • Forbes Magazine named ABNB America's Best-In-State Credit Unions 2018

#IamABNB

Job Overview

Member Service Representatives provide members and potential members with a full range of Credit Union products and services; while processing financial transactions, explaining services, setting up new accounts and loans, responding to problems, and directing members to the appropriate person.

Major Responsibilities

  • Receive and process as directed members financial transactions to include deposits; withdrawals; loan payments; money orders and transfers.

  • Assist with Branch Office vault opening, closing and balancing procedures

  • Follow all policies and procedures and service the members in a friendly, courteous and professional manner

  • Analyze, research and resolve problems and discrepancies related to member accounts/loans

  • Assist members with submitting consumer/equity loans, overdraft protection and credit card applications

  • Identify opportunities to cross sell products and increase product penetration

Position Requirements

  • High School Diploma or equivalent

  • One to three years of similar or related experience

  • Must be able to operate a PC and related software programs with accuracy and speed

  • Active listening and outstanding interpersonal skills are required to effectively communicate with employees and members both in person and by phone

EOE/M/F/DISABILITY/VET

Human Resources will only contact qualified candidates upon receipt and review of your resume. No phone calls please.


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Member Service Representative

Expired Job

Abnb Federal Credit Union