Member Relations Specialist

About the Job

The Member Relations Specialist is responsible for leading, directing, providing vision and oversight for NODA's volunteer management, membership campaign, sponsorship, and grants. The individual in this position must be able to make complex decisions with authority and understand the risk, liability and implications that could impact NODA, the University, and constituents/stakeholders.

This is a 100%, 12-months Civil Service appointment (classification 8342CD, Marketing & Communications Pro 2-Community Relations).

JOB DUTIES:

Membership Recruitment (40%):

● Provide vision, oversight and support of all membership, volunteer management, sponsorship and grant initiatives ensuring they support the NODA mission and strategic priorities

● Working with the Membership Engagement Committee plan and implement a NODA membership campaign to sustain current members and grow the total base in the United States and abroad

● Develop, analyze, and maintain reports and updates to be presented to the Executive Director and the Board of Directors

Membership Engagement (40%):

● Oversee volunteer engagement to include (volunteer training programs, training protocol and implementation), that align with the Association's strategic priorities

● Plan and implement communication strategy to engage NODA members in NODA Connect (NODA's online resource)

● Implement the membership strategies identified by the Board of Directors

● Oversee the development of NODA Communities with active involvement focusing on community engagement and partnership

Corporate Relations & Grants (20%):

● Working with the Fundraising Committee develop a yearly fundraising plan with goals and expectations including donations, sponsorship, and grants

● Develop a 3-year plan for outreach and sustainability that includes fundraising goals

● Build and maintain quality relationships with NODA Associate Members and corporate partners

● Secure sponsorship and grants to support NODA programming and administration

This position will require occasional travel (i.e. NODA Annual Conference, student affairs conferences, Regional Conferences, staff retreat), on overnight trips to attend events and flexibility to conduct work on evenings and weekends (approximately 5-10% travel required). This position will be remote with the expectation to meet in-person with Association staff as required.

Qualifications

REQUIRED QUALIFICATIONS:

• Bachelor's degree in nonprofit management, associations, or other related areas

• Minimum of two years of full-time experience working in an association or non-profit

• Ability to be self-directed and work autonomously daily with capability to multi-task, make critical decisions and work with a variety of people and personalities

• Demonstrated ability to make complex decisions, problem solve and work with volunteers

• Previous experience with volunteer management, membership, and sponsorship with demonstrated organizational skills and attention to details

• Ability to be a team player and work with volunteers either by leading or taking direction

• Strong communication skills both oral and written

• Commitment to diversity and inclusive excellence

• Occasional travel (5-10%)

PREFERRED QUALIFICATIONS:

• Association management experience

• Experience working with and directing volunteer leadership

• Ability to work and communicate across organizational programs and priorities

• Demonstrated ability to communicate and work effectively with various constituencies, including diverse populations

• Proven effectiveness at group/team member environment

• Values diversity as expressed in NODA's diversity statement

About the Department

NODA is a nonprofit membership Association composed of professional administrators, students, faculty members as well as other higher education organizations. NODA has over 3,000 individual and institutional members in the U.S. and internationally, consisting of over 800 institutions (public, private, 4-year and 2-year), bringing different perspectives, knowledge, and experiences. NODA's core purpose is to create an inclusive community of practice that enriches education, leadership, and professional development in the fields of college student orientation, transition, and retention. NODA staff are employees of the University of Minnesota, Twin Cities and the Association is governed by an elected board of directors.

Benefits

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off

• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program

• Low-cost medical, dental, and pharmacy plans

• Healthcare and dependent care flexible spending accounts

• University HSA contributions

• Disability and employer-paid life insurance

• Employee wellbeing program

• Excellent retirement plans with employer contribution

• Public Service Loan Forgiveness (PSLF) opportunity

• Financial counseling services

• Employee Assistance Program with eight sessions of counseling at no cost

• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).