Member Experience Sales Associate

We Work Hard so Others Can Live More.

We're on the lookout for high caliber results-driven team members to join the Orangetheory Fitness Afterburn Coaching Team!

At Orangetheory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. We're passionate about the ability for all people, regardless of age, shape, size, or ability to be successful and achieve life-changing results.

Do you have a go getter, get it done and make a difference outlook? Do you have customer-care-I want to help others live better-way about you? Do you like having money earning potential in your hands? Do you want to be a part of a dynamic, game changing team and organization?

If you answered yes, yes, yes, and YES, then we want YOU on our team!

You're a great fit for the Member Experience Sales Associate role because you are motivated to:

• Demonstrate dedication to ensuring maximum member experience satisfaction.

• Consistently strive for and achieve outstanding member service while consistently meeting and/or exceeding key performance standards.

• Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey.

Your day-to-day will be spent:

• Cultivating genuine, experience-focused connections with members and guests, including but not limited to--answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status.

• Ensuring a friendly, helpful, and inclusive experience for all members and guests.

• Delivering an exceptional and versatile sales and service experience to all members and guests- generating inspiration that leads to fitness goal pursuit with our community.

• Demonstrating a commitment to ensuring a safe and clean studio environment for members and guests.

We're ready for YOU to join our team if you are:

• Positive, genuine, and passionate - self-motivated, eager to learn, enjoy interacting, helping others and sincerely care about the well-being of others.

• Possess exceptional interpersonal skills and are customer service focused with a willingness to deliver above and beyond levels of service as well as eager to seek opportunities to develop and contribute valuably.

• You have 1+ years of related experience in a similar role.

Pay: $14.00/Hour

Job Type: Variable Hour Employee - Part-time & Full-time hours available

Hours per week: 20-40, 25 or more preferred

Benefits & Perks:

• Opportunities for advancement! We strive to develop our teams within, and our goal is to offer our OTF rockstars long term career opportunities.

• WORKOUT FOR FREE!

• Casual/Fitness Dress-code

• Flexible schedule

• 401K Plan

• Dental and vision insurance plans

• Other benefits to include supplemental insurance plans such as hospital, indemnity, and critical illness

• Potential for PTO benefits and medical insurance after initial measurement period

Diversity Commitment Statement: "The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance."

Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, Afterburn Coaching, LLC.

• Afterburn participates in the federal government's E-Verify Program

• E-Verify Participation

• Right to Work

• Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

• EEO is the Law

• EEO is the Law supplement

• Afterburn is an Employment-at-Will Employer

Compensation: $14.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.