Member Enrollment Administrator II

Ss&C Technologies Birmingham , AL 35202

Posted 2 months ago

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge - one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Company Overview

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Role Overview

Member Enrollment Administrators performs moderately complex to complex benefit and deductible administration and data file management functions so that prescription drug plan members receive the benefits for which they are eligible. They consult with account teams, vendors, and customers to understand their benefit coverage, eligibility, and deductible requirements and to discuss the most effective and efficient options for setting up and maintaining their eligibility criteria. They act as a resource to less experienced associates for benefit, deductible, data file, and claims research questions and issues.

Responsibilities

  • Reviews the content of team members' information technology requests for accuracy and appropriateness for the required solutions.

  • Functions as primary contact for account teams and customers regarding eligibility and related issues and requests.

  • Coordinates activities with team members and internal departments to provide timely and quality support and issue resolution.

  • Leads eligibility-related components of global initiative projects, including communicating project scope and impact to customers and team members, coordinating activities, escalating issues to and soliciting assistance from other areas, tracking and communicating project status, maintaining deadlines, and evaluating project results.

  • Performs complex testing of eligibility-related changes, system enhancements, and member record and claims processing that cross multiple systems, departments, and customers.

Qualifications

  • High School degree and at least 1 year of related experience

  • At least 1 year of health care related experience

  • 1-3 years of medical claims processing experience preferred

Location:

Birmingham Alabama

SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

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Member Enrollment Administrator II

Ss&C Technologies