Loews Hotels Coronado , CA 92118
Posted 1 week ago
Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.
The Meetings & Events Coordinator assists Event Managers, Catering Managers and/or Conference Managers in providing world-class contracting, preparation, coordination and servicing of group and social business. Coordinates proposals, contracts and M&E documentation to communicate contractual information, event details and changes in conference programs to appropriate hotel operating departments and partnering teams.
Essential Functions and Responsibilities
Ability to juggle multiple tasks & projects with superb accuracy in a fast paced environment
Strong administrative skills and attention to detail
Exceptional customer service skills, over the phone and in person, with customers and internal departments
Ability to manage different personalities, work styles and needs
Write (or review) and distribute emails, correspondence memos, letters and customer specific communications as requested
Assist in the preparation of regularly scheduled reports
Assist with return phone calls. Qualify leads with additional details. Help clients with details on upcoming groups
Coordinate reservations and amenities for Managers. Ensure room is ready and amenity delivered prior to arrival
Assist with special project tasks, including mailings, sales blitz lists and other sales related activities
Prepare contracts for Event and Catering Managers; merge, alter and distribute for a tentative booking
Assemble proposals and regret correspondence for Event and Catering Managers
Create Post Convention Reports, merge corresponding thank you letters
Conduct Site Visit Tours as needed for Event and Catering clients
Send first contact template response to Catering inquiries with basic hotel information
Assist in managing execution of small one-day meetings or rooms only programs
Work directly with Operations/Restaurant to help coordinate the handling of functions
Communicate with Catering and Conference events to inform cut off dates, review pickup reports for straight-line availability
Assist with event execution including walking meeting rooms to ensure set is accurate, greeting meeting planners in meeting rooms on event days, and communicating requests to appropriate department for execution
Other duties as assigned
Qualifications
Knowledge of the hospitality industry and exposure to sales
Strong knowledge of Delphi, MeetingBroker and other key sales systems & technology
Excellent communication, organization, written and guest relations skills
Must be computer savvy and proficient in Microsoft Excel and Outlook
Ability to write, speak and interact clearly and professionally
Extremely organized. Strong multi-tasking and time-management skills.
Wage range for this position, based on experience, is $19.20 to $24.00.
Loews Hotels