Medicare Inbound Calling Representative

Reqroute,Inc Phoenix , AZ 85001

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Role: Medicare Inbound Calling RepresentativeLocation: Phoenix AZ-RemoteDuration: 12+ MonthsRate: $15/hr on w2Hiring process: Assessment + phone interviewOnboarding process: Paperwork + BGC+ DT100%Work from Home Requirements(Till COVID):Job DescriptionFlexible schedule which can range between 9am 9pm ESTPossibility of cross training to other clients with additional hours and opportunity will be availableHardwired Internet Connection & High Speed Internet (10upload/10download recommended)Understanding of call center operationsSchedules are bid process, Typically quarterly based on performance and business needTraining can range anywhere from 1-4 weeks in classroom depending on what is being trainedThere will also be a nesting period in which it is considered on the job training this is where they were learn most call handling skillsCall Handling Quality processes are 90 day TPI period in which it is understood these are training performance metricsRegards,Rahul Yadav
(408) 560-3956
rahul@reqroute.com

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