Medicare Enrollment Representative 2 - Work At Home/Remote USA

Humana Inc. Mountain Brook , AL 35213

Posted 2 months ago

Description

The Enrollment Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. The Enrollment Representative 2 transmits enrollment and disenrollment to Center for Medicare and Medicaid Services. Also performs computations and typically works on semi-routine assignments.

Responsibilities

The Enrollment Representative 2 makes adjustments, additions, and deletions based on enrollment rules and guidance. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

The ideal candidate is adaptable, analytical and brings positivity and professionalism to every member and team interaction.

Work Environment: Work At Home where success is measured by quality, production, attendance and /or team engagement.

Work Hours: Ability to work flexible schedule within operating hours of 6:00am to 6:00pm EST Monday through Friday

Work at Home/Remote Requirements

Must ensure designated work area is free from distractions during work hours and virtual meetings

Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required

Benefits and Perks of This Opportunity:

  • Competitive compensation with base salary and bonus eligibility

  • A chance to develop well-rounded and competitive skills

  • Robust benefits package as a full-time employee including health, dental, vision, tuition assistance, 401(k) and more. Effective first day - no waiting period!

  • Professional development opportunities including career advancement and mobility, virtual learning platforms, networking opportunities through our network resource groups, mentoring programs and more!

Required Qualifications

  • Medicare Enrollment experience

  • Basic proficiency and working knowledge of Microsoft Word and Excel

  • Excellent verbal and written communication skills

  • Prior insurance industry experience, including telephone contact and customer service work

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • High School Diploma or Equivalent

  • Basic Medicare knowledge

Scheduled Weekly Hours

40

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