Medical Support Technician

Grifols Inc. Harrisburg , PA 17101

Posted 3 weeks ago

For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.

Summary:

Under the supervision of the Medical/Laboratory Director and Center Management ensure donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations and Standard Operating Procedure (SOP) Manual guidelines.

Primary Responsibilities for Role:

Promote customer satisfaction through appropriate interaction and responsiveness to customer needs.

Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual (with particular detailed attention to communications related to AIDS information and plasmapheresis informed consent) current State and Federal requirements, OSHA, CLIA, CGMP, all internal company all internal company procedures and personal education and experience.

Trained to perform all duties and responsibilities of a Donor Center Technician.

Performs evaluations of any history of illness or medications to ensure continued donor suitability. . Ensures Donor medical information is complete and accurate prior to donation.

Responsible for donor awareness to potential hazards.

Administration of donor consent form.

Builds rapport with donors to ensure overall customer satisfaction with the center to support long term donation.

Maintain supplies necessary to perform job duties.

Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.

Ensures Donor and Staff confidentiality

Reports all unsafe situations or conditions to Center Management.

Performs other duties as required.

Additional Responsibilities:

Works under direct supervision until fully trained and then general supervision. Handles all donor screening processes and assists in the performance of physical exams, administration of consent and suitability decisions.

Reviews complex cases with Medical Operations Supervisor or Medical Director. May assist with company research trials.

Knowledge, Skills, and Abilities

Good assessment skills with ability to handle cases. Excellent Customer Service skills.

Good understanding of both verbal and written English. Where applicable written and verbal bi-lingual skills. Ability to understand and follow SOPs and protocols.

The ability to work in a high paced highly regulated environment. Following strict protocols in regards to audits and detailed documentation. Computer proficient in word processing programs.

Education

Educated and currently certified/licensed in the state of employment and according to state requirements as an Emergency Medical Technician Basic or Intermediate. Current CPR certification required.

Experience

Typically requires no related experience. Experience with plasma or whole blood in a medical or cGMP regulated environment preferred.

Equivalency

Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.

Occupational Demands

Location: NORTH AMERICA : USA : PA-Harrisburg:USNC0813 - Harrisburg PA-N 7th St-TPR

Learn more about Grifols



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Medical Assistant Bilingual Part Time Harrisburg PA

U.S. Healthworks

Posted 2 days ago

VIEW JOBS 4/23/2019 12:00:00 AM 2019-07-22T00:00 Overview Concentra, one of the largest health care companies in the nation, has an opening for a Medical Support Specialist. Using your Medical Assistant training, you will learn and grow alongside the Center Operations Director, making a positive difference in the patient experience and quality of care. Working one-on-one with patients as a health care provider, you will deliver routine medical care and monitor the flow of onboarding patients. Just as critical, we will look to you to mentor and encourage your team members to succeed. Responsibilities JOB RESPONSIBILITIES: * Welcome patients and obtain medical histories from patients; verify patient information * Assist providers during examinations and treatment * Perform ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws, etc.) and as certified * Dispense medications within the scope of practice as ordered by the treating providers and in accordance with state regulations * Assist the front office team as needed Qualifications JOB REQUIREMENTS: * High school graduate or equivalent * Training as a medical assistant, or military medical specialist with current MA credentials in the state of employment in accordance with state requirements and applicable regulations WORK ENVIRONMENT AND CONDITIONS: * Fast paced * Deadline-oriented * Clinical office environment U.S. Healthworks Harrisburg PA

Medical Support Technician

Grifols Inc.