The Medical Staff Services Systems Specialist reports to the Adm. Director of Medical Staff Services. The primary job function is to serve as the system administrator for the Medical Staff Services EHR system. Provides day-to-day operations and maintenance, maximizes computer system capabilities by studying technical applications, and makes recommendations for optimal system functionality. Performs other duties as assigned.
High School Diploma or successful completion of an equivalent High School Exam Required
Associate's Degree in Information Technology or Computer Science, or equivalent experience required
One year previous office experience working with computerized data bases required.
Very good verbal and written communication skills are required.
Must have the ability to use all relevant office equipment. Must be familiar with and have the ability to effectively use mainframe computer terminals, personal and laptop computers, software, dot matrix and laser printers.
Essential Physical Requirements:
Stands and walks one-four hours/day. Sits five-eight hours/day. Occasionally lifts 20 pounds.
Essential Mental Requirements:
Constant contact with managers, physicians/providers, other SOMC departments, and staff. Works under supervision only occasionally and most of the time works without the assistance of other personnel. Requires the ability to frequently cope with deadlines, adjust to irregular schedules and constantly pay keen attention to detail. High level analytical skills required.
Essential Sensory Requirements:
Requires good vision and the ability to hear and speak clearly.
Exposure to Hazards:
Normal office environment with constant exposure to noise.
JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Evaluates system potential by testing compatibility of new programs with existing programs.
Evaluates expansions or enhancements by studying work load and capacity of computer system.
Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Educates Physicians, NP's, PA's, Management Team, clinical staff and colleagues on policies and procedures pertaining to the electronic health systems.
Collaborates with Physician Leaders, Executive and Management teams enhance use of current electronic health record systems.
Provides coverage by phone with remote computer access minimum of 1:3 evenings and weekends.
Southern Ohio Medical Center