The Medial Staff Credentialing Coordinator HealthEast/East Region (HealthEast) oversees the daily operation of the credentialing activities for HealthEast Medical Staff Office (MSO). Coordinates site specific credentialing processes, regulatory compliance for the medical staff, the orientation program and educational requirements for new medical and allied health staff appointees, and serves as the liaison of hospital services to the medical staff. Provides administrative support for the System Director, and other medical staff leadership. Helps support annual meetings, leadership training, dues, elections, social functions and special projects for the Medical Staff.
Manages the credentialing processes for all medical staff within the HealthEast Medical Staff Office (MSO)
Specifically, reviewing of all applications and assessing for compliance with established criteria and partnering with clinical leaders to facilitate the approval process
Oversees the core daily credentialing activities of the MSO including the HealthEast Credentialing Committee and the Observational/Educational experience process
Participates in the daily activities of the HealthEast MSO
Participates in Fairview System Credentialing Office monthly meetings
Ensures medical staff regulatory compliance with Joint
Commission and NCQAA guidelines
Partners with the Practitioner Evaluation (Peer Review) Office to facilitate the Ongoing Professional Practitioner Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) and Peer Review process
Exhibits excellent customer relations with medical staff with patients/clients, visitor, coworkers, community and referral sources, so that HealthEast is known for service excellence
Communicates appropriate information with others according to established procedures so that day-to-day operations are effectively conducted
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards
Actively participates in creating and implementing improvements
Performs other responsibilities as needed/assigned
Preferred membership in MAMSS (Minnesota Association of Medical Staff Services) or NAMSS (National Association in Medical Staff Services)
Bachelor's Degree preferred
Minimum of 5-10 years related experience in the credentialing and medical field
Knowledge of medical terminology required
Strong computer skills requested with proficiency in Excel, PowerPoint and Word Word processing experience and computer experience required
Ability to respect and maintain confidentiality of all information
Analytical Thinking: Ability to Identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions
Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task.
Coordination: Integration of activities, structures, and responsibilities so that resources are used most effectively to meet objectives
Critical Thinking: Gathers and integrates critical information, recognizing and addressing underlying assumptions of others, to arrive at effective solutions; breaks down problems into simple tasks or activities
Analyzes relationships among several parts of a situation Interpersonal Communication: Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection
Medical Terminology/Spelling: Familiar with medical terminology and medical spelling
Organization: Effective management of projects, deadlines, and work load prioritizing; putting things together in an orderly and functional whole
Problem Solving: Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations
Written Communication: Ability to organize and express information and ideas in written form to individuals as well as groups
Construct messages that are clear and convincing
About HealthEast At HealthEast, our patients are our neighbors and we are dedicated to their, and our, optimal health and well-being. We are guided by our faith-based heritage, a call to healing that respects the dignity and culture of every person. We empower our patients with user-friendly access to their health information, dependable service, and affordable, high-quality care.
We put new, more efficient models of care into practice, allowing our 7,500 employees and 850 physicians to focus on what's important: providing compassionate health care that puts the patient and their needs first. With 14 clinics, home care, a medical transportation center, and four hospitals Bethesda Hospital, St. John's Hospital, St. Joseph's Hospital, and Woodwinds Health Campus we provide excellent family health and specialization, including primary, maternity, orthopaedics and post-acute care.
Healtheast Care System