Indiana Heart Physicians
Franciscan Physician Network
5330 East Stop 11 Road
Indianapolis, IN 46237
High School Diploma/ GED Required
WHAT WE NEED
Multi-tasking Medical Secretary
WHO WE ARE LOOKING FOR
A good medical secretary is someone who is good with computers, a positive problem solver, detail-oriented and very organized. A great medical secretary is someone who can do all that and wants to do more. Someone who can verify insurance, support the clinical staff and prepare charts. Sure it's an office job, but it's really a people job.
Do you pride yourself on your organizational skills? Are you a strong communicator? Can you see things that need to be done and then take care of them? We need someone with your skills.
WHAT YOU WILL DO
Provide customer service via incoming and outgoing phone calls, email and in person interactions.
Schedule appointments and testing, answer questions or escalates as appropriate.
Manage new patient referrals including creating record in electronic medical record (EMR), scheduling appointment and verifying insurance.
Request, follow up and document prior authorizations.
Complete administrative duties which include coordination of drug reps/samples, faxes, work in baskets and create/maintain reports.
Process surgery clearance forms.
WHAT IT TAKES TO SUCCEED
Prior Medical Office experience.
Knowledge of pharmaceutical terminology, generic and trade names, and ICD coding.
Understanding of the role of healthcare provider related to insurance processes.
Knowledge of scheduling procedures.
Customer service skills.
Adapt and respond quickly to changing priorities.
Effectively communicate verbally and in writing.
Follow directions as communicated in a variety of ways.
Handle multiple responsibilities simultaneously.
Work independently with minimal supervision.
WHAT WE'RE LOOKING FOR
0-1 Years Experience
License(s): Not Applicable
Certification(s): Not Applicable
Travel: Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.
Indianapolis, IN, US, 46237
Never or Rarely
5330 East Stop 11 Road
Nearest Major Market: Indianapolis