Saint Francis Hospital and Medical Center a member of Trinity Health of New England is looking for a Medical Secretary to join our Hoffman Heart and Vascular Institute team. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors.
This person is responsible for providing exceptional customer service and care to all patients and clients in the Hoffman Heart and Vascular Institute and is responsible for the coordination of administrative tasks and clinical support for the Physicians and Practitioners. The Medical Secretary has administrative responsibilities for about 30% of the time including patient greeting, check-in, scheduling, answering phones, triaging phone calls, scanning and regularly communicating with office staff. Clinical responsibilities account for approximately 70% of the time and include rooming patients, taking patient vital signs and documenting patient medical and social history in the EMR, medication reconciliation, including documenting patients' current medications, dosages and frequency. This position performs including EKG, drawing labs, removing IVs and assisting with patients within the clinic.
Top Reasons to Work at Trinity Health of New England:
Mission-Driven Team Environment
You Will Be Responsible For:
Exceptional Patient Care: Contributes to overall quality of care by treating all patients with respect and dignity
Excellent Communicator: provides exceptional customer service in person and over the phone with patient, staff and family members
Technical Familiarity: Maintains proficiency with office computer systems. Performs clerical duties in a fast paced environment
Active Teamwork: Supports clinical staff with clerical and clinical tasks with positive energy
Education Associates preferred
Medical Assistant Certification preferred,
Preferably 1 -2 years' experience in healthcare
Excellent computer abilities.
Excellent written, oral communication and customer service skills.
Familiarity with medical terminology.
Excellent organizational skills with the ability to follow written and verbal directions with multiple steps.
Ability to work collaboratively and efficiently within a team treatment model.
Ability to manage multiple phone lines simultaneously.
About Trinity Health Of New England:
Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.
Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.
Employees can also take advantage of extra benefits specific to each hospital.
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Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Trinity Health Corporation