Education:High school diploma/GED required with completion medical officeassistant or Medical Assisting program.
Certification: CMAand CPR certifications
Experience:Musthave a minimum of 2 years of experience working in a physician practice setting
Knowledge of electronic medical records
Knowledge of medical terminology, anatomy and physiology
Knowledge of referral process
Knowledge of e-scribing process
Knowledge of the policies and procedures of the organization to complete tasks in accordance with corresponding policies.
Skill in multi-tasking.
Skill in customer service.
Skill in computer hardware and software use.
Skill in verbal and written communication.
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
Skill in analyzing situations accurately and taking effective action.
Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
Skill in organizing work, making assignments, and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
Ability to multi-task, manage details and organize efficiently and effectively.
Ability to read, interpret, and apply policies and procedures.
Ability to set priorities among multiple requests.
Ability to interact with patients, medical and administrative staff, and the public effectively.
Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.
Tenet Healthcare Corporation