Medical Screener - Reception Technician (Bi-Lingual English / Spanish)

CSL Behring Miami , FL 33196

Posted 4 days ago

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.
2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
4 May answer the telephone and answer callers question or transfer call to appropriate staff member.
5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
6 Alerts Group Leader or Supervisor of donor flow issues.
7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
8 Understands the policies and procedures associated with hyper immune programs at the center if applicable.
9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
10 Maintains confidentiality of all personnel, donor and center information.
11 May be cross-trained in other areas to meet the needs of the business.
12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
13 Perform other job-related duties as assigned.

Education

  • High school diploma or equivalent required

Experience

  • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

  • Must be able to perform basic math calculations

Working Conditions

(physical & mental requirements)

  • Ability to understand, remember and apply oral and/or written instructions

  • Ability to understand and follow basic instructions and guidelines

  • Must be able to see and speak with customers and observe equipment operation.

  • Occasionally perform tasks while standing and walking up to 100% of time

  • Reach, bend, kneel and have high level of manual dexterity

  • Occasionally be required to lift and carry up to 25 pounds

  • Fast paced environment with frequent interruptions

  • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

  • Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Worker Type:

Employee

Worker Sub Type:

Regular


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Universal Banker FT (40 Hours) Midtown Bilingual Spanish Speaker Preferred

Truist Financial Corp

Posted 2 days ago

VIEW JOBS 1/20/2020 12:00:00 AM 2020-04-19T00:00 Job Description : Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help? Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing Accessibility or by calling 877-891-2510. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Universal Banker is responsible for providing an exceptional in-branch client experience by handling every client need from sales to service. Utilizing a needs-based selling approach, the Universal Banker will provide solutions based on client needs and how they like to conduct their banking. Ensure the client feels welcome and provide them with a one stop experience in processing transactions and fulfilling their sales and service needs. Time spent in various aspects of this role will vary depending upon branch traffic and needs and the role of other teammates in the branch. Proportion of time spent on each will vary day to day. Establish new banking relationships with clients ensuring they are offered all the products and services that are appropriate given their financial needs. Retain and deepen existing client relationships through a needs based selling approach and delivering exceptional client experience. Provide account servicing and maintenance, and assist with problem resolution for clients in accordance with all established procedures and regulations. Process transactions accurately, assist with operational activities and responsibilities, and maintain flexibility between performing teller and sales related transactions. Encourage clients to use self-service banking solutions including, ATMs, on-line, and mobile banking to enhance their service experience. Basic Requirements: - High school diploma or equivalent - Minimum six months experience as a Truist Teller or In-Store Financial Services Representative, or one year of non-Truist experience including some or all of the following: service, sales, cash handling or payment transaction experience. - Demonstrates ability to interact confidently with clients. - Ability to identify, evaluate and resolve client financial needs. - Cash handling and/or payment transaction experience in a medium to high volume environment with established processing procedures and controls - Basic math and numeric sequencing aptitude. - Willing and able to follow instructions and work under established guidelines - Ability to handle a variety of tasks and priorities during the course of a business day - Possesses skill, ability and aptitude to deliver industry-leading service, perform routine client maintenance requests, problem resolution and basic sales functions as well as basic teller transactions. - Commit to advancing knowledge of sales techniques and product knowledge to better serve personal and business clients. - Contributions made to meeting and exceeding client service and branch sales goals by offering and selling products and services and developing, expanding and retaining relationships. - Consistently follows defined procedures for bank operations and client service behaviors that contribute to delivering an extraordinary client interaction. - Knowledge of risk management and loss prevention. Supervision and/or assistance needed with more complex platform tasks. - Satisfies regulatory requirements for holding the position, including determined by Truist to meet the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act. Preferred Requirements: - College level courses - One year experience as a Teller, Client Service Specialist, or In-Store Financial Services Representative at Truist or an equivalent position at a comparable financial institution; two years' experience in a sales and service based position in a retail environment. Benefits: Your life is full of responsibilities; Truist provides the tools and resources to help you balance your Work and your Life needs through the following benefits: - Medical, Dental, and Vision Plans - Retirement Plan - 401k with matching - Life insurance - Disability insurance - Time away from work - vacations and holidays - Professional development - Truist University, an in-house career growth and employee development program - Tuition Assistance - financial help for going back to school About Truist: Truist is one of the nation's largest and strongest financial services holding companies in the United States. We offer branches and ATMs in convenient locations throughout the southern regions of the U.S. Truist provides deposit, credit, trust, and investment services to a broad range of retail, businesses, and institutional clients. Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. Truist Financial Corp Miami FL

Medical Screener - Reception Technician (Bi-Lingual English / Spanish)

CSL Behring