University Of Texas At Dallas Richardson , TX 75080
Posted 2 weeks ago
Posting Number S05435P Position Title Medical Scheduler Functional Title Department Callier Ctr Communication Salary Range $40,000, DOQ Pay Basis Monthly Position Status Regular full-time Location Dallas Position End Date (if temporary) Posting Open Date 05/07/2024 Posting Close Date Open Until Filled Yes Desired Start Date 05/20/2024 Job Summary
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Located near the Southwestern Medical District, the Medical Scheduler position requires expertise in all aspects of medical insurance guidelines and patient appointment scheduling. The position completes the appointment process and related tasks for new and established patients. This position provides first point of contact with patient and must demonstrate a friendly demeanor and excellent patient relations.
What We Can Offer
UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:
Competitive Salary
Tuition Benefits
Internal Training
BCBS PPO Medical insurance
Vision Insurance
Long and short-term disability
TRS Retirement Plan - defined benefit plan offering lifetime annuity upon retirement
Voluntary Retirement Plan Options - additional savings opportunities with Tax-Sheltered Annuity Plans and Deferred Compensation Plans
Paid Time Off
Paid Holidays
Paid Winter Break
Fertility Benefits
Abundance of Wellness and Employee Assistance Programs
All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.
Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Minimum Education and Experience
High school diploma or GED; at least 1 year but less than 3 years of experience in high volume medical scheduling; at least 1 year but less than 3 years of medical office experience; knowledge of medical terminology and medical insurance guidelines.
Preferred Education and Experience
Bilingual in Spanish preferred
Two or more years experience with high volume patient scheduling in an ENT and/or Audiology practice preferred
Strong patient relations skills required
Strong personal computer literacy required including working knowledge of relevant software packages such as Microsoft Office-Excel and Word.
Familiarity and experience with practice management and medical software programs/scheduling
Ability to work accurately with data, including checks for integrity, summation, and effective communication to internal and external constituents
Organized and effective at dealing with several activities simultaneously; strong organizational skills required; ability to prioritize
Self-starter with the ability to work independently
Demonstrates the highest degree of accuracy and readability for all work and team projects
Protects patient health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Essential Duties and Responsibilities
Primary responsibility will be scheduling patient appointments
High volume scheduling for patient appointments in a medical practice
Knowledge of insurance guidelines for commercial, Medicare, and Medicaid payers
Knowledge of prior authorization and PCP referral process
Experience with patient financials; past due balances; copay and deductible amounts, and insurance pending balances
Research all scheduled appointments for accurate demographic and insurance information as well as accurate authorization information
Acts as liaison between the patient, clinicians, and business office staff
Provide support to front office staff to support the patient registration/patient check-out process
Provide clerical support as needed
Other duties as assigned
Physical Activities Working Conditions Additional Information
Work Notice
Work will be performed on site and in-person.
About Us
UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.
The University has a variety of programs and initiatives to support engagement and success for all members of the campus community. Employee benefits include a range of physical and mental wellness resources. "LilyPad" lactation facilities are located throughout the campus. There are several Employee Resource Groups (ERGs) comprised of individuals who share common interests to help build community among UT Dallas faculty and staff (e.g., Universal Access ERG, Military and Veteran ERG, UT Dallas Young Professionals).
Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.
Special Instructions Summary Important Message
All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
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