The McGuire VA Medical Center consists of a complex tertiary care healthcare facility with 349 operating beds and four outpatient clinics in Fredericksburg (2), Charlottesville and Emporia. These facilities provide some of the finest medical care and cutting-edge technology in central Virginia. The Medical Record Technician (ROI) is a staff position located under the Health Information Management Section (HIMS) of Health Administration Service (HAS) at the McGuire VA Medical Center.
The duties and responsibilities are of a specialized nature due to this facility being a chronic and short-term medical and surgical facility with teaching and research programs, a Nursing Home Care Unit with additional nursing home care provided in approved extended health care facilities, and an Ambulatory Care Program and outpatient clinic for all specialties and subspecialties. The incumbent is responsible for providing customer service and daily technical duties related to processing walk-in requests for information maintained in RVAMC Health and Imaging Records.
Handles various categories of requests received by personal interview at the ROI intake desk. Utilizes ROI Plus software to receive, process and account for all requests for copies of confidential health information. S/he provides timely responses, in accordance with VHA, Freedom of Information Act (FOIA), Privacy Act, and Health Insurance Portability and Accountability Act (HIPAA) requirements, to all requests for Individually Identifiable Health Information (IIHI) from requestors including, but not limited to, Veterans, non-VA providers, insurance companies and other third parties. Maintains confidentiality of all health information regarding patients.
Work Schedule: Monday to Friday 7:30am to 4:00pm
Financial Disclosure Report: Not required
Bargaining Unit Position:Yes
FLSA Status: Non Exempt
Recruitment/Relocation Incentive: Not Authorized
Recruitment Expenses: Not Authorized
Job family (Series)
Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to a background/security investigation
Must be proficient in written and spoken English
Selected applicants will be required to complete an online onboarding process
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency. MRTs must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Experience and Education.
(1) Experience. Two years of experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. Six months of the required 2 years of experience must have provided the knowledge, skills, abilities, and other characteristics (KSAs) needed to perform MRT work.
(2) Education. Successful completion of an associate's degree with a major field of study in medical record technology/health information technology which was accredited by the American Health Information Management Association (AHIMA) at the time the program was completed.
(3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying. The following educational/training substitutions are appropriate in this provision for combining education and experience:
Preferred Experience: Release of Information processes and health information management procedures.
Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.
(5) GS 6
(a) Experience. One year of experience comparable to the next lower level and must fully meet the KSAs at that level. In addition, the candidate must demonstrate the following KSAs:
(b) Demonstrated Knowledge, Skills and Abilities
1.In-depth knowledge of the laws and regulations related to the authorization and disclosure of health information and ability to apply said laws and regulations related to the disclosure of health information (e.g., Privacy Act, Freedom of Information Act, Health Insurance Portability and Accountability Act (HIPAA) and 38 U.S.C. 7332);
2.Ability to navigate efficiently through the paper and electronic medical record to find needed information; Ability to manage priorities and coordinate work in order to complete duties in an accurate and timely fashion;
3.Ability to follow up on pending issues in order to meet required response times; and
4.Ability to research and solve difficult questions related to release of health information in an accurate and timely manner.
C. Assignments. This is considered the full performance level for ROI technician positions. ROI technicians at this level apply, interpret and analyze laws and regulations related to the disclosure of health information. Responsible for educating requestors on requirements for submitting requests for health information. Complete all requests for health information in accordance with applicable laws and regulations.
References: : VA HANDBOOK 5005/79 PART II APPENDIX G35 MEDICAL RECORDS TECHNICIAN (ROI)
The full performance level of this vacancy is GS-6
Requires sitting, standing, copying, bending and traveling to a variety of locations within the medical center. Requires daily extended use of computer terminal for processing all phases of daily work.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .
This job opportunity announcement may be used to fill additional vacancies.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online view the following link for information regarding an .
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, rsum, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will determine grade and HR will determine step in accordance with policy.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Background checks and security clearance
Drug test required
To apply for this position, you must provide a complete Application Package which includes:
VA Form 10-2850c Application for Associated Health Occupations can be found at: . REQUIRED
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).
Other Veterans Document
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit .
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S.
Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.
Veterans Affairs, Veterans Health Administration