To provide administrative and clerical support in the processing of clinical records documentation.
High School graduate or equivalent required. Appropriate college coursework or vocational/technical training is preferred. An Associate degree in Office Management, Medical Records, Business or a related field is strongly desired.
Minimum of two years experience in an office environment, preferably in a health care organizational setting.
Previous experience in medical records preferred. Previous experience in home care preferred.
A working knowledge of medical and home care terminology is strongly preferred.
Must be knowledgeable in Windows application, Microsoft Word and Microsoft Outlook.
Must have experience with computer data entry.
Must have knowledge of general office practices and procedures including filing, record keeping, photocopying and faxing.
Must have strong written and verbal communication skills for interacting with agency staff, outside vendors, patients, physicians and physicians' office staff.
Must be able to prioritize workload, work with minimal supervision, organize and complete tasks accurately and in a timely manner.
Ability to maintain harmonious working relationships with internal and external customers.
Must be able to effectively plan and organize and prioritize work, and to effectively solve unique problems as they arise or identify when to consult supervisor.
Must be able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts.
Must be able to deal with a challenging work environment, time demands, and conflicting priorities.
Maintain a positive and professional image and demonstrate self-directed learning to meet professional development.
At orientation and annually thereafter, must be able to meet core competencies for position and area of specialty, as appropriate.