Medical Records Specialist

HCA Fort Walton Beach , FL 32549

Posted 2 months ago

SHIFT: Weekends Only

SCHEDULE: Part-time

Schedule: Part-Time | Weekends Only

Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.

We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer part-time and full-time employees include:

  • Student Loan Repayment

  • Tuition Reimbursement/Assistance Programs

  • 401k (100% annual match - 3%-9% of pay based on years of service)

  • Identity Theft Protection discounts

  • Auto, Home, and Life Insurance options

  • Adoption Assistance

  • Employee Stock Purchase Program (ESPP)

We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change!

As a Medical Records Specialist, you will routinely perform duties in support of the management of Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, resolving unbilled accounts, routine data entry of unbilled reason codes (URCs), retrieving medical records and loose documentation from ancillary departments and nursing units, prepping, scanning and indexing of the documents and performing quality checks of documents scanned, processing birth certificates as required by state law, assisting with ROI requests, answering phones, processing HIM (Health Information Management) incoming mail and processing physician suspensions.

Medical Records Specialists may not perform all of the duties noted within this job description. It is anticipated that each Specialist will have a primary set of duties and may serve as a backup to other duties within the scope of the role.

In this role you will:

  • Resolve accounts assigned to various HPF/MPF work queues and worklists in 3M 360 Encompass which require research and analysis to determine the appropriate action to be taken. The account types can include but are not limited to cancelled accounts, unknown documents, facility HIM, workflow trigger, and coding pend for queues.

  • Resolve unbilled accounts which is critical to revenue cycle management. You may spend significant time researching and analyzing while utilizing MEDITECH, HPF/MPF, and 3M 360 Encompass to determine which issues belong to which department, working with the appropriate department, following up with the department or physician to clear the accounts, and ensuring the accounts move through the system

  • Assist in resolving accounts in the eRequest queue which includes but is not limited to payment window accounts, requests for sterilization forms, and precertifications

  • Coordinate or be instrumental in the physician suspension process, evaluating if documentation or circumstances warrant a physician be put on suspension and creating the list of recommended suspensions for approval. This requires understanding the facility's guidelines and requirements necessary to trigger suspension. You may oversee other clerks in completing more routine duties related to printing and stuffing incomplete record status and suspension letters and in making physician calls

  • Provide support to the birth certificate process, if Labor and Delivery services are available, which requires interacting with parents, using diplomacy and sensitivity, to obtain accurate information required by the state for birth certificates and acknowledgment of paternity (AOP) forms. Some states require certification to perform the duties of a birth certificate clerk

  • Be proficient in addressing physician questions, issues, and any training needed for the HPF/MPF system and providing training to any external reviewers or HPF/MPF users

  • Assist with release of information (ROI) requests which involves interacting in person or over the phone with patients and giving instruction or assistance in completing the ROI request process

  • Batch, label and route loose reports, late charts/documentation for scanning and may scan and index loose reports/documents that are critical to coding, prioritizing according to policy

Qualifications

  • High school graduate or equivalent preferred

  • Hospital or physician office experience preferred; but not required

  • Previous experience in the handling of patient health information, medical records document imaging and/or medical records is strongly preferred

Certificate/License

  • Completing a certification program from the state may be required for Birth Certificate processing; training will be provided.

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World's Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.

HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Medical Records Specialist

HCA