Medical Records Coordinator

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.

Job Details:

The Medical Records Coordinator is responsible for providing comprehensive administrative support to the office. This includes answering and directing phone calls, sorting and delivering mail, reviewing and processing of patient paperwork and performing various other administrative tasks. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to manage multiple tasks efficiently.

Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.

• Take accurate messages and ensure they are relayed promptly to the appropriate personnel.

• Handle inquiries and provide information to callers, as needed.

• Sort and distribute incoming mail to the appropriate departments and individuals.

• Prepare outgoing mail and ensure it is sent in a timely manner.

• Work with patients to obtain signatures for courier services and deliveries.

• Review and process Assignment of Benefits (AOBs)(patient consents) for patient signature ensuring accuracy and completeness.

• Coordinate with relevant departments to ensure all needed signed patient paperwork is handled correctly.

• Maintain all patient records and ensure they are stored securely.

• Provide general administrative support including data entry, filing, and document management.

• Prepare and edit correspondence to include medical records requests from third party entities, reports, and other documents as needed.

• Performs in accordance with system-wide competencies/behaviors.

• Performs other duties as assigned

Requirements

• High school diploma or equivalent;

• Associate's degree or higher in Business Administration or related field preferred.

• Proven experience as an administrative assistant, medical records coordinator, or in a similar role.

• Experience with phone systems and office equipment.

• Familiarity with patient paperwork, i.e. patient consents and administrative procedures is a plus.

• Knowledge of medical terminology preferred.

Qualifications

• Excellent verbal and written communication skills.

• Strong organizational and time management skills.

• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

• Ability to handle sensitive and confidential information with discretion.

• Attention to detail and problem-solving skills.

CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.