Medical Records Clerk (Hybrid Remote) (Greater Austin Area)

SUMMARY: This position is responsible for the daily processing and review of records that are requested in support of the Revenue Cycle department. As a medical records clerk you will also be responsible for timely follow-up on requests, communicating and working with the QAQR team, Compliance officer, and Billing Director and/or Collections Manager. In this position you will be primarily responsible to compile, process and maintain record requests. The ideal candidate will be located in the Greater Austin area.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (Responsibilities include, but not limited to)

• Responsible for reviewing and logging all requests that are received via email, mail, website and phone request.

• Review the records in question document and forward to the QAQR department for review and approval to be released.

• Prepare the cost of records invoices and provide the invoice to the requestor.

• File and maintain patient medical records in compliance with company policy.

• Scan and upload medical record requests into the patient accounts

• Release medical records to authorized parties in accordance with HIPAA regulations.

• Responsible for incoming/outgoing phone calls in a courteous and professional manner and appropriately addressing their questions or concerns.

• Adhere to company policies and procedures.

• Assist with other administrative tasks as needed

• KNOWLEDGE AND SKILLS:

• Attention to detail.

• Possesses intermediate knowledge of medical terminology and ambulance coding preferred.

• Knowledge of computer and office equipment.

• Ability to maintain records and files.

• Outstanding communication skills.

• Continuous focus on quality with the ability to review, analyze and interpret data.

• Experienced professional with outstanding time management skills.

PHYSICAL REQUIREMENTS:

• Primarily a remote position, may require travel to Pflugerville station and/or Georgetown PO.

• Minimum 2 years of experience performing medical billing, medical coding, verification or accounts receivable management.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Allegiance is an EEO employer as defined by the EEOC.