Medical Records Clerk

What we offer:

Benefits:

• Medical

• Dental

• Vision

• FSAs/HSAs

• Accident/Hospital

• Retirement Plan

• • other Employee & Family Support Programs

Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders

Compensation: Approximately $18.00 - $20.25 per hour. All individual pay rates are calculated based on the candidate's experience and internal equity.

Overview of Role:

• Must be bilingual in English and Spanish.*

Support patient care by ensuring confidentiality, accuracy, and completeness of patient records, including the oversight of health record disclosures and the management of incoming health information.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Completes scanning and data entry of medical information.

• Health Information Management

• Prepares and sends medical records as requested.

• Is proficient in pulling medical record data from outside organizational portals.

• Manages and distributes faxes and other incoming health information.

• Follows confidentiality procedures.

• Assists clinical team with obtaining medical records.

• Provide excellent customer service, cultural sensitivity, and confidentiality.

• Follows appropriate telephone protocol for patients and employees.

• Initiates, update and maintain electronic medical record.

• Serves as HIPAA Subject Matter Expert (SME).

• Maintains My Clinica Connection knowledge and demonstrates the ability to respond timely and appropriately.

• Is knowledgeable of sending charts to and requesting charts from the medical records storage company.

• Works Electronic Medical Record (EMR) tasks on a daily basis.

• Responsible for entering pregnancy delivery information.

POSITION QUALIFICATIONS:

Education and Experience:

• High School diploma or GED preferred.

• One year in a medical facility preferred.

Knowledge, Skills and Abilities:

• Must be proficient in both spoken and written English and Spanish.

• Basic computer, math and phone skills.

• Ability to work under pressure and handle multiple tasks at one time.

• Excellent customer service and organizational skills.

• Sensitivity to low income, ethnic minority community is required.

• Able to flourish in a team management system.

• Reports to work on time and on a regular basis.

Clinica Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.