Medical Record Retrieval Specialist

Humana Inc. Monroe , LA 71201

Posted 3 days ago


The Medical Record Retrieval Specialist (Risk Adjustment Representative) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff.

Monroe, LA area


The Medical Record Retrieval Representative (Risk Adjustment Representative) ensures coding is accurate and properly supported by clinical documentation within the health record. Follows state and federal regulations as well as internal policies and guidelines while analyzing coding information and medical records.

  • Travels up to 90% of the time, and will consist of driving to locations close to your home, as well as driving to locations that require overnight travel for up to a week at a time

  • Uses a laptop computer and a portable scanner to retrieve medical records which will be uploaded into a database

  • Schedules appointments and visits to physician offices in a timely, efficient manner to meet all deadlines

  • Passionate about contributing to an organization focused on continuously improving consumer experiences

Required Qualifications

  • 1 or more year experience with Medical Records, hospital and/or medical office setting

  • Proficiency in Microsoft Office Word and Excel

  • Ability to travel locally up to 90% of the time

  • Ability to travel overnight occasionally within the region

  • Must have reliable transportation

  • This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Preferred Qualifications

  • Knowledge and experience in health care environment/managed care

Additional Information

This position is located in the Monroe, LA area

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Work-At-Home Requirements

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

  • Satellite and Wireless Internet service is NOT allowed for this role.

  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Internal- If you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/yammer and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.


Scheduled Weekly Hours


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Medical Record Retrieval Specialist

Humana Inc.