Medical Receptionist

Overview

Clinic Name: ARC Physical Therapy+

Position: Medical Receptionist

Location: Shawnee, Kansas

Experience: 1+ Years

Employment Type: Full-Time

Job Summary: As the Medical Receptionist, you'll play a pivotal role in ensuring the seamless and efficient movement of patients throughout their clinic experience, from check-in to treatment to check-out. Serving as the main point of contact for all non-clinical patient services, your warm and engaging demeanor will set the tone for a welcoming atmosphere in our lively and dynamic clinic. Your dedication to providing exceptional customer service will leave a lasting impression on our patients and contribute to the overall success of our practice.

Role Perks:

• Competitive pay

• Excellent benefits package including 401k, health, dental, and generous paid time off

• Multiple opportunities for professional development, specialization, and leadership

• Continuing education

• Employee discount plans

• Employee Assistance Program (EAP)

• Investment from a company that wants you to succeed and thrive

What You'll do:

• Greeting patients warmly and delivering exceptional customer service throughout their visit.

• Coordinating the care of each patient meticulously from their initial evaluation to discharge, ensuring a smooth and efficient process.

• Managing incoming calls with professionalism and efficiency.

• Utilizing electronic scheduling systems to book appointments accurately and efficiently.

• Performing data entry tasks with precision and attention to detail.

• Verifying and updating patients' personal and financial information to ensure accuracy.

• Maintaining organized patient charts and electronic medical records, upholding confidentiality and compliance standards.

• Collecting, processing, and accurately recording patient payments, and ensuring timely depositing of funds.

• Handling faxing, filing, and other administrative tasks as required, demonstrating versatility and adaptability in fulfilling responsibilities.

Qualifications:

• High school graduate or equivalent

• Must have 1+ years of previous medical front office experience

• Excellent telephone skills

• Proficient in Word and Excel

• Previous experience with medical software preferred

• Available and flexible with your hours

• Close attention to detail

• Great time management and organizational skills

• Team player attitude and energetic with a focus on excellent customer service

About ARC Physical Therapy+:

At ARC Physical Therapy+, our mission is simple: be a catalyst of change in the marketplace. Through excellence in care, ARC Physical Therapy+ is committed to helping patients recover quickly and get back to what they love to do. With industry-leading physical, occupational, and hand therapy clinics in Kansas, Missouri, and Iowa, we are here to serve our communities and have been doing so for the past 18 years. As the leading workers' compensation experts, we are focused on industry standard-setting outcomes and individualized treatment that translates to attention to detail, improved patient education, communication, and motivation. If you share the same commitment as we do, want to sharpen or learn new skills, and love what you do daily, this position may be just what you are looking for!

If you are eager to learn and enjoy caring for patients from diagnosis through full recovery, you are encouraged to apply online today!

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