Medical Receptionist

US Oncology, Inc. Bensalem , PA 19020

Posted 1 week ago

Overview Alliance Cancer Specialists, the largest community-based oncology practice in Southeastern PA, is seeking a Medical Receptionist for their Bensalem office. We are seeking an enthusiastic, outgoing individual with the ability to multitask in a fast paced environment while maintaining a high level of customer service for our patient focused environment.

Top Reasons To Work for Alliance Cancer Specialists: Comprehensive benefits package for full-time employees including: Medical, Dental, Vision, Life, and Disability insurance 401k Plan Paid Time Off One on one mentoring and training with our skilled and experienced front office team that will allow you to expand your skill set Highly competitive pay Day shift only.

No evenings. No weekends or major holidays. Responsibilities Prior to a patients first appointment, contacts or meets with patient to obtain basic chart information (diagnosis, referring physician, personal data, insurance, etc). Asks patient questions regarding medical style in order to match with Network physician style (or bed side manner). Inquires about patients family, medical, social services needs.

On behalf of the patient, coordinates physician referrals, schedules oncology related medical appointments within and outside the practice, resolves insurance billing and coding issues, contacts agencies. Ensures accurate document is in the medical chart. Responsible for insurance verification and eligibility, assessment of patient financial requirements, educating patients on insurance benefits and co-payments.

Obtains pre-authorization of services. Obtains and maintains accurate patient demographics. May assist patients with obtaining financial resources.

Provides educational materials to patient and family. Updates, orders and maintains patient education materials including brochures, videos, and teaching materials. Refers patient or family members to agencies and services such as housing, transportation, pharmaceutical needs, beauty supplies (wigs), prosthesis, counseling, etc.

Networks within the community to learn about and maintain an agency & services resource list. Researches and responds to routine inquiries in a timely and professional manner. Requests assistance from more senior coworkers & supervisor to resolve non-routine issues.

Qualifications High School diploma or equivalent required. Some college preferred.

At least two (2) years of directly related experience such as medical coding or billing, patient advocate, or social services, required.

Must demonstrate the ability to verbally articulate information and questions with others in order to perform responsibilities effectively. Superior customer service skills Proficiency with computer systems, medical billing systems, and Microsoft Office Outlook & Word, required.High School diploma or equivalent required. Some college preferred.

At least two (2) years of directly related experience such as medical coding or billing, patient advocate, or social services, required.

Must demonstrate the ability to verbally articulate information and questions with others in order to perform responsibilities effectively. Superior customer service skills Proficiency with computer systems, medical billing systems, and Microsoft Office Outlook & Word, required.Prior to a patients first appointment, contacts or meets with patient to obtain basic chart information (diagnosis, referring physician, personal data, insurance, etc). Asks patient questions regarding medical style in order to match with Network physician style (or bed side manner). Inquires about patients family, medical, social services needs.

On behalf of the patient, coordinates physician referrals, schedules oncology related medical appointments within and outside the practice, resolves insurance billing and coding issues, contacts agencies. Ensures accurate document is in the medical chart. Responsible for insurance verification and eligibility, assessment of patient financial requirements, educating patients on insurance benefits and co-payments.

Obtains pre-authorization of services. Obtains and maintains accurate patient demographics. May assist patients with obtaining financial resources.

Provides educational materials to patient and family. Updates, orders and maintains patient education materials including brochures, videos, and teaching materials. Refers patient or family members to agencies and services such as housing, transportation, pharmaceutical needs, beauty supplies (wigs), prosthesis, counseling, etc.

Networks within the community to learn about and maintain an agency & services resource list. Researches and responds to routine inquiries in a timely and professional manner. Requests assistance from more senior coworkers & supervisor to resolve non-routine issues.



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Medical Receptionist

US Oncology, Inc.