INTERNAL LAKELAND ASSOCIATES - Please apply through Workday. External careers site is for Non Lakeland Associates only
Benefit eligible positions are those listed with 24 hours per week or more.
St. Joseph, MI
Stonegate Plastic Surgery - Manager Medical Practice
Day (United States of America)
Under general supervision, accurately schedules, preregisters/registers, checks in and checks out patients for a Lakeland HealthCare physician practice. Responsible for gathering all necessary demographic and insurance information, verifies, confirms insurance benefits and may assist with precertification requirements needed to allow Lakeland HealthCare to provide prompt, courteous service and to be reimbursed appropriately for patient visits and services.
High School or GED (Required)
Additional Job Details
Continuously: Sitting, Lifting/exerting force: 0-10 lbs., Use of hands to grasp/handle/feel, Vision, Vision-color, Hearing, Speaking
Frequently: Walking, Lifting/exerting force: 11-25 lbs.
Occasionally: Standing, Lifting/exerting force: 26-51 lbs., Stoop/kneel/crouch/crawl, Bending, Squatting, Climb/balance, Operating a motor vehicle
Basic computer, data entry, typing, filing and organization skills required.
Working knowledge of personal computers, printers and software (Epic, Outlook, Word, Excel, MCIR, etc.) and other equipment commonly found in a medical office. Competent working knowledge in the use of routine office equipment, keyboard, computer hardware and practice management software, etc.
Ability to type with speed and accuracy.
Knowledge of medical terminology, approved abbreviation. Knowledge of ICD-10 coding beneficial.
Excellent time management skills.
Ability to demonstrate customer focused interpersonal skills in order to interact in an effective manner with patients, their families, practitioners, and clinic associates.
Ability to collaborate with clinic associates and providers.
Must demonstrate consistent positive customer service skills, such as smiling and using a customer friendly tone of voice with customer. Must have good interpersonal skills sufficient to communicate effectively with physicians, nursing personnel, others within Lakeland HealthCare, patients, and a diverse group of persons outside of the facility seeking information. Must demonstrate the ability to treat others with compassion and respect.
Must be able to exercise independent judgment and take initiative in order to resolve issues on a timely basis.
Must be flexible and adapt easily to constant changes.
Must possess the ability to comprehend and explain third party payer policies and requirements.
Requires extensive organizational, priority setting, and time management skills.
Abilities: Ability to work extended hours beyond normal work schedule to include, but not limited to, evenings, weekends, extended shifts and/or extra shifts, various locations, sometimes on short notice.
Environmental Conditions: Potential exposure to fumes, dust, gases, and odors.
Frequent changes in temperature may occur. Possibility of exposure to communicable diseases.
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