QuadMed's dedicated health professionals focus on wellness and prevention, putting the patient at the center. Working as a team, we deliver high quality, integrated care while controlling ever-growing costs. QuadMed is an innovative leader in employer healthcare solutions, one of the fastest growing providers in the country. In partnership with our patients and the companies we serve, our mission is to create a culture of health.
GENERAL PURPOSE OF JOB
The Medical Receptionist is part of the team dedicated to providing comprehensive, accessible care and superior evidence-based medicine through innovative practices focusing on wellness and prevention. The Medical Receptionist provides support with daily activities of a medical office including greeting patients, telephone coverage, appointment scheduling, patient registration, and patient referrals. This position answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler.
Front desk reception
Greets patients, answers phones, takes concise telephone messages and schedules appointments
Provides patient with all necessary registration forms, and gives instructions on completion of forms.
Processes, codes, and completes insurance claims forms
Uses communication skills with proper medical terminology
Performs computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivables, and data entry
Arranges for hospital admissions and outside referrals
Performs other position related duties as assigned
Purchases and maintains supplies and equipment
Maintains confidentiality of patient PHI and adheres to all HIPAA regulations
Appropriate education and/or experience may be substituted on an equivalent basis
Certificates, Licenses, Registrations:
Knowledge, Skills & Abilities:
Excellent customer service skills required
Ability to be a team player, detail oriented, accurate, and efficient
Strong communication and interpersonal skills
Ability to work in a fast paced-environment and work well under pressure
Ability to be patient, possess compassion and uphold HIPAA standards
Medical Terminology preferred
Quad/Graphics is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
Drug Free Workplace