Interacts with the patient to ensure that the check-in and check-out is carried out efficiently. Answers questions about the facility's policies and services.
Makes advance appointments and handles special requests. Obtains insurance authorizations, confirms appointments, creates forms, uploads forms, and assists with incoming and outgoing mail. Issues invoices and collects fees.
Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required.
Typically reports to a supervisor or manager. High school diploma or its equivalent and 1-2 years of related experience. Previous clinic experience preferred. Must be able to multitask in a fast paced environment, and process information quickly and accurately.
Community Health System