Quad Newport News , VA 23606
Posted 5 days ago
QuadMed is looking for a Medical Receptionist to join our team at our Huntington Ingalls Industries Family Health Center in Newport News, VA.
GENERAL PURPOSE OF JOB
The Medical Receptionist is part of the team dedicated to providing comprehensive, accessible care and superior evidence-based medicine through innovative practices focusing on wellness and prevention. The Medical Receptionist aids with daily activities of a medical office including greeting patients, telephone coverage, appointment scheduling, patient registration, and patient referrals. This position answers the telephone and either replies to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler.
Schedule/Hours: M, T, W and F 7am-6pm (4 x10's) and rotating Saturday 8a - 12p shift. (one half day during the week on rotating Saturday)
KEY RESPONSIBILITIES
Front desk reception
Greets patients, answers phone, takes concise telephone messages and schedules appointments
Provides patient with all necessary registration forms, and gives instructions on completion of forms
Processes, codes, and completes insurance claims forms
Uses communication skills with proper medical terminology
Performs computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivables, and data entry
Arranges for hospital admissions and outside referrals
Performs other position related duties as assigned
Purchases and maintains supplies and equipment
Maintains confidentiality of patient PHI and adheres to all HIPAA regulations
Pick up additional shifts and/or travel to alternate site(s) as needed as requested if employed as part of the QuadMed Float Pool Program.
JOB REQUIREMENTS
Education:
Experience:
Certificates, Licenses, Registrations:
Knowledge, Skills & Abilities:
Excellent customer service skills required
Team player, and work independently, detail oriented, accurate, and efficient
Strong communication and interpersonal skills
Work in a fast-paced environment and work well under pressure
Patient, possess compassion and uphold HIPAA standards
Medical Terminology preferred
Work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion
Hackensack Meridian Health
Posted 2 days ago
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