Medical Receptionist - Ortho Clinic

Alabama Orthopaedic Clinic Mobile , AL 36604

Posted 3 months ago

Job title: Receptionist

Reports to: Front Desk Supervisor


This position is responsible for scheduling appointments, checking in patients, greeting patients and streamlining patient visits.

Essential functions

Receptionist activities 95 percent of time

  • Receives and greets patients. Has new patients fill out form with general, medical history and sign appropriate insurance information. Places fee tickets of visiting patients in time-sequence lineup for nursing staff, financial counselor, or patient plow coordinator. Monitors waiting patients, and attempts to resolve delays.

  • Responds to requests for basic information.

  • Schedules patient appointments. Determines reason for visit requests. Decides what type of appointment category in which to enter the patient. Schedules needed appointments appropriately.

  • Tracks patient insurance information. Electronically scans updated insurance information and current patient identification cards.

  • Asks for clarification on all electronic charts that seem incomplete.

  • Receives vendors, verifies deliveries for practice, signs for deliveries, logs delivery and provides unloading instructions to delivery service.

  • Inform patient of referral status. Refer to financial counselor if no referral is on file.

Other activities 5 percent of time

  • Assists the front desk supervisor with a variety of other duties as assigned.

  • Fill in other positions at front desk area as needed

  • Check patients out and accept patient co-pays

The above specified tasks may not be the only duties assigned. Employees will be required to carry out any other job-related instructions requested by their supervisor, subject to reasonable accommodations.

Activity and knowledge requirements

Work environment

  • Normal exposure to weather and temperature extremes.

  • Normal amount of overtime or extended work hours required.

Physical effort

  • Normal physical mobility, which includes movement from place to place.

  • Normal physical agility, which includes ability to maneuver body while in place.

  • Normal physical strength to handle routine office materials and tools.

  • Normal physical strength to handle 25-pound object, taking frequency into consideration.

  • Normal dexterity of hands and fingers.

  • Normal coordination, including eye-hand, hand-foot.

  • Above average endurance.

Knowledge requirements

  • High school diploma or GED equivalent.

  • Minimum of 2 years medical receptionist experience.

  • Must have excellent customer-service orientation.

  • Must have strong team orientation.

  • Receptionist must have a strong working knowledge of the practice management software as they will be required to enter patient data.

Mental effort

  • Normal concentration/intensity.

  • Normal memory, taking into consideration the amount and type of information.

  • Normal complexity of decision making.

  • Normal time pressure of decision making.


  • Normal verbal communication.

  • Normal written communication.

  • Normal nonverbal communication.

Sensory abilities

  • Normal ability to see, distinguish colors and hear.

  • Normal sense of touch.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
E/O Weekend Receptionist

Mobile Nursing And Rehabilitation Center, LLC

Posted 3 days ago

VIEW JOBS 8/21/2019 12:00:00 AM 2019-11-19T00:00 Responsible for reception and facility telephone system. DUTIES JOB KNOWLEDGE AND ROLE RESPONSIBILITIES: 1. Demonstrates responsibility for all telephone, intercom, and paging system operations. 2. Performs typing and computer work for all departments, requiring general knowledge of all departmental operations. 3. Processes all mail for residents and delivers it to their rooms. Sorts facility mail and puts in appropriate mail boxes. 4. Maintains rolodex, resident list, and resident mail instructions. 5. Assists visitors when appropriate and ensures the visitors sign-in to visit residents. QUALIFICATIONS SUMMARY OF QUALIFICATIONS: 1. Possess a high school degree with business background, typing skills, and computer knowledge. Associates' Degree in Secretarial Science preferred or experience appropriate for the requirements of this position. 2. Is able to demonstrate knowledge of office machines and equipment. 3. Possesses knowledge of applicable standards of accounting procedure. 4. Must be capable of performing the essential functions of the job, with or without reasonable accommodations. 5. Must be able to communicate in English, both verbally and in writing and possess sufficient communication skills to perform the tasks required. Mobile Nursing And Rehabilitation Center, LLC Mobile AL

Medical Receptionist - Ortho Clinic

Alabama Orthopaedic Clinic