OfficeTeam of Santa Rosa is partnering with a medical facility in the Cloverdale area that is in need of a Medical Receptionist. Responsibilities include: ? Cordially greet all patients, vendors, and visitors. ? Maintaining the patient lobby in a clean orderly manner throughout the day and re-stocking patient brochure racks. ? Financial chart prep and robust confirmation processes and procurement of relevant documents from outside sources to facilitate scheduled appointment. ? Register all patients in Electronic Health Record and ensure correct patient forms are completed and /or updated.
All demographic data collected and inputted in to Electronic Health Record ? Assess/certify patients identified as Private Pay or state program only benefits for the AVH one month duration Sliding Fee Scale. After initial certification process complete, patient will be scheduled with Patient Financial Services Department for six month certification ? New certification and re-certifying eligible patients for Family Pact, Every Woman Counts, Gateway, and Presumptive Emergency Medi-Cal Programs prior to patient intake. ? Calculate and collect patient co-pays, deductibles, share of costs, and private pay fees. ? Changing patient status in appointment card to include arrival, ready, no- show, rescheduled and cancelled appointments. ? Scheduling appointments for new and current patients with the patient?s Primary Care Provider. ? Balancing cash drawer at the end of each shift per established procedure and reporting of any discrepancies in cash receipts immediately to supervisor. ? Tetrising appointments throughout the day to keep schedules filled and facilitate AVH quality goals ? Participating in assigned team huddles ? Other duties as assigned.
Personal/Relationships/Behavior: ? Displays cheerful demeanor and makes positive comments when on duty. ? Refrains from participation in harmful gossip, dysfunctional group interactions, and divisive behavior. ? Displays courteous and detail oriented behavior in all interactions with the public. ? Works cooperatively with other staff members. ? Displays willingness to embrace change and work individually and within a team to achieve AVH quality goals ? Adheres to dress code expectations, including fragrance-free requirements. ? Displays sensitivity in a multicultural environment. ? Maintain patient and organizational confidentiality. Knowledge, Skills and Experience: ? Ability to read, analyzes, and interprets medical reports, technical procedures, and governmental regulations. ? Ability to calculate figures and amounts such as discounts. ? Ability to solve practical problems and deal with a variety of concrete variables. ? Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form. ? Basic computer skills. Education/Licensing/Training: ? High School Diploma or Equivalent. For immediate consideration please email your resume to or contact our office
Employment Type: Temporary-to-full-time