Medical Receptionist

Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 30 locations. We are a successful, thriving skin cancer surgical practice in Roseville, specializing in Mohs micrographic surgery for the treatment of skin cancer.

As a Medical Front Office Coordinator, you'll play a pivotal role in ensuring the smooth operation of our front desk and providing exceptional service to our patients.

• Your day will involve warmly welcoming patients, assisting with check-in and check-out procedures, verifying patients' insurance coverage and eligibility along with processing copays, handling phone inquiries, and maintaining patient records.

• Gaining thorough knowledge of our physician's services, requirements, and approaches.

• Managing the appointment schedule will be an important aspect of your day. This includes auditing for future appointments, confirming attendance, communicating with referral providers, and collecting necessary information before the appointment (such as insurance details and intake questions).

• Providing general administrative support including faxing, copying and scanning for physicians and other office personnel as needed.

• Insurance benefits and authorizations

• This role will involve a significant amount of multitasking and task management to ensure that all responsibilities are completed promptly. The Practice Manager may assign additional job duties based on the practice's needs.

• Above all, you'll strive to provide exceptional service to our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will contribute to the overall success of our clinic.

Qualifications:

• Minimum 2 years experience in a medical front office or similar capacity required OR Graduated from Medical Office Program

• Strong customer service skills and exceptional phone presence are a must.

• Knowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)

• Working knowledge of EClinicalWorks, EMA, or other EMR software preferred

Job type: Full-time, non-exempt; Monday-Friday (40 hours per week)

Exciting Perks:

• 40% off products and procedures, as well as the ability to participate in free annual injectable events

• Comprehensive medical, dental, and vision benefits

• Company paid short and long-term disability as well as life insurance

• Safe Harbor 401K match up to 4%

• Flex spending accounts and commuter benefits

• Employee Assistance Program (EAP) counseling for the stresses of everyday life

• Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.

• Up to 20 Days of accrued PTO and 9 Paid Holidays if working over 20 hours in a pay period

• Pet Insurance for all your furry family members

GSD strongly encourages employees to receive the COVID-19 primary series vaccination.