Perform various clerical duties to support the operation of the office.
Principal Duties & Responsibilities:
Answering phones - courteously and professionally.
Scheduling appointments, lab tests, surgeries, etc.
Verifying referrals and/or pre-certifications.
Updating insurance information.
Answering general patient questions.
Taking messages accurately and relaying to appropriate personnel.
Preparing and/or submitting charge tickets.
Preparing and cleaning exam rooms.
Sorting, filing and scanning patient charts.
Other duties as assigned.
Knowledge, Skills & Abilities Required:
Excellent communication, phone, and organizational skills required.
Computer skills helpful.
Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
Demonstrates adaptability to expanded roles.
Previous clerical experience in a medical office
Medical related coursework
Toledo Clinic Inc