Medical Receptionist - Famiiy Medicine/Diethelm

Toledo Clinic Inc Sylvania , OH 43560

Posted 2 months ago

General Summary:

Perform various clerical duties to support the operation of the office.

Principal Duties & Responsibilities:

  • Answering phones - courteously and professionally.

  • Scheduling appointments, lab tests, surgeries, etc.

  • Verifying referrals and/or pre-certifications.

  • Updating insurance information.

  • Answering general patient questions.

  • Taking messages accurately and relaying to appropriate personnel.

  • Collecting co-pays.

  • Preparing and/or submitting charge tickets.

  • Preparing and cleaning exam rooms.

  • Sorting, filing and scanning patient charts.

  • Other duties as assigned.

Knowledge, Skills & Abilities Required:


  • HS diploma or GED.


  • Excellent communication, phone, and organizational skills required.

  • Computer skills helpful.

  • Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.

  • Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.

  • Demonstrates adaptability to expanded roles.


  • Previous clerical experience in a medical office

  • Medical related coursework

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Medical Receptionist - Famiiy Medicine/Diethelm

Toledo Clinic Inc