Medical Receptionist

Compass Medical

Braintree Highlands , MA 02184

Due to technical issues, we do not recommend that you apply using a mobile device.


Compass Medical is a physician owned & directed healthcare company and is affiliated with Steward Healthcare Systems. Compass Medical is a fully integrated healthcare provider that offers high quality healthcare solutions from several locations south of Boston, Massachusetts. We offer Primary Care, Walk-In Urgent Care, limited Specialty Care - including Cardiovascular, Radiology & Imaging, Medical Laboratory, and more.

Location: Braintree Primary Care

Schedule: 40 Hours, Monday through Friday


Principal Duties and Responsibilities:

  • Demonstrate excellent customer service skills, check patients in and out for appointments utilizing our internal practice management system.

  • Confirm patient information at the time of check in.

  • Complete / confirm insurance eligibility.

  • Answer front desk phone calls and covering busy call center as needed

  • Act as a liaison between the patients and providers.

  • Explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required.

  • Contact billing on behalf of patient to setup payment plans.

  • Assist to process in network referrals, work with other departments to setup appointments.

  • Ensure Worker's Compensation and MVA paperwork is completed for visits.

  • Review front desk supplies for ordering.

  • Maintain optimum customer service and patient confidentiality.

  • Other duties as assigned.


  • Prior experience in a medical office setting preferred

  • High school diploma or equivalent.

Skills and Abilities:

  • Excellent customer service is key!

  • Demonstrate knowledge of HIPAA.

  • Demonstrate ability to use computer systems such as practice management system and EMR.

  • Demonstrate knowledge of medical terminology.

  • Ability to communicate clearly and effectively with patients, staff, providers and management.

  • Ability to work independently as well as part of a team.

  • Preferred candidate will have a background working in a Primary Care or Urgent Care office and with an EMR system,

  • Must be motivated to work in a team environment to support the goals of the practice!

  • Must be extremely reliable!

Please apply on-line.

Please no telephone calls.

Please no faxing, mailing or hand-delivering resumes.


Compass Medical

Business Office
362 North Bedford Street

Route 18

East Bridgewater, MA 02333

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Medical Receptionist

Compass Medical