Essential Functions: (Detailed tasks, duties and responsibilities)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answers the phone in a timely manner
Pages other team members when needed
Schedules patients on the providers schedule
Responsible for incoming faxes
Receives co-pays, payments and writing receipts.
Balancing daily receipts.
Checking in the clinic patients and preparing appropriate paperwork; such as demographic and insurance information.
Pulls and files documents in patient charts.
Taking patient medication refill request.
Responsible for medical record request.
Prepares charts and schedules for the next business day.
Communicates with physician/APRN/PA regarding patient needs.
Collaborates with other team members to ensure the patient's wellbeing.
Communicates in a professional manner with staff, patients, visitors, etc. as evidenced by staff/patient feedback and Medical Office Manager.
Maintains a clean, neat and safe environment for the patient and staff according to policy and procedures as evidenced by staff/patient feedback and Medical Office Manager.
Participates in economical utilization of supplies and ensure that equipment is maintained in a clean and safe manner.
(Educational and job experience requirements. Knowledge, skills, abilities)
High School Diploma or equivalent is required
One year of experience in a physician office is preferred
One year customer service and/or phone experience is desired