Medical Receptionist - Clinic

HCA Iola , KS 66749

Posted 3 weeks ago

Essential Functions: (Detailed tasks, duties and responsibilities)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Answers the phone in a timely manner

  • Pages other team members when needed

  • Takes messages

  • Schedules patients on the providers schedule

  • Responsible for incoming faxes

  • Receives co-pays, payments and writing receipts.

  • Balancing daily receipts.

  • Checking in the clinic patients and preparing appropriate paperwork; such as demographic and insurance information.

  • Pulls and files documents in patient charts.

  • Taking patient medication refill request.

  • Responsible for medical record request.

  • Prepares charts and schedules for the next business day.

  • Communicates with physician/APRN/PA regarding patient needs.

  • Collaborates with other team members to ensure the patient's wellbeing.

  • Communicates in a professional manner with staff, patients, visitors, etc. as evidenced by staff/patient feedback and Medical Office Manager.

  • Maintains a clean, neat and safe environment for the patient and staff according to policy and procedures as evidenced by staff/patient feedback and Medical Office Manager.

  • Participates in economical utilization of supplies and ensure that equipment is maintained in a clean and safe manner.

Minimum Requirements:
(Educational and job experience requirements. Knowledge, skills, abilities)

High School Diploma or equivalent is required

One year of experience in a physician office is preferred

One year customer service and/or phone experience is desired


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Medical Receptionist - Clinic

HCA