Medical Office Specialist

Responsibilities

The Medical Office Specialist is responsible for the following:

• Front desk coverage for the medical practice which includes registration, check-in, collecting co-pays, scheduling appointments, billing patients, and scanning records into EMR, reports and correspondence.

• Possesses medical terminology knowledge, organization and communication skills, ability to adapt to flexible work schedules and frequent interruptions, professional appearance, all while maintaining a calm disposition, problem solving, and decision-making skills.

• Reliable, tactful, honest and discreet in maintaining confidentiality at all times.

• Must be able to carry out specific assignments to successful conclusion.

Qualifications

Education/Qualification

• Minimum of one year of medical experience preferred.

• Job requires being reliable, responsible, dependable, and fulfilling obligations.

• Job requires being careful about detail and thorough in completing work tasks.

• Knowledge of administrative and clerical procedures and systems, and other office procedures and terminology

• Knowledge of electronic equipment, computer hardware and software, including applications and programming

• Knowledge of principles and processes for providing customer and personal services.

• This includes: customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

• High school graduate or equivalent

• Completed a Medical Office Assistant/Specialist program or Medical Assistant program preferred