Medical Office Manager Bilingual English & Spanish

Job Description Job Description Benefits: 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Vision insurance Office Manager (Bilingual English & Spanish) FYZICAL & Southwest Sport and Spine Center, Inc. Location: Las Cruces, NM About Us: FYZICAL & Southwest Sport and Spine Center, Inc. is a dynamic and growing physical therapy organization committed to improving peoples lives.

Join our team and make a positive impact Role Overview: As an Office Manager, youll play a crucial role in ensuring the smooth operation of our medical office. Your leadership, organizational skills, and customer service excellence will contribute to our success.

Required: Bilingual.

Read, write, & speak Spanish. Responsibilities: Team Leadership: Supervise a team of at least 10 staff members, fostering a collaborative and supportive environment.

Medical Office Management: Handle multi-line phones, payment processing, and insurance claims procedures. Billing and Collections:

Understand billing processes and assist patients and clinicians with billing inquiries. Customer Service: Deliver exceptional customer service with a friendly and positive attitude.

High EQ: Show compassion and emotional intelligence in interactions with patients and colleagues. Independence and Organization:

Work independently, multitask, and maintain accuracy even during interruptions. HR Experience: Some familiarity with human resources practices.

Problem Solving: Identify challenges proactively and find effective solutions. Software Proficiency:

Experience with Patient Scheduling and Electronic Health Records systems. Productivity Optimization: Manage scheduling to minimize clinician downtime due to cancellations/no-shows.

Computer Skills: Proficient in Word, Excel, and email communication. Education: Bachelors degree preferred.

Typing Speed: Type a minimum of 60 words per minute with 98% accuracy. Why Join Us?

Be part of a positive and supportive team. Contribute to changing lives for the better. Opportunity for growth and development. If youre a detail-oriented, compassionate, and organized professional, wed love to hear from you