Medical Office Assistant- Wic/Nutrition

POSITION SUMMARY

The Harnett County Health Department has a full-time position available for aMedical Office Assistantin the Women, Infant and Children(WIC) Division.

Annual Salary:

Minimum: $31,374.00

Job Rate: $37,649.00

DUTIES AND RESPONSIBILITIES

The primary duties include set-up laboratory station and perform quality control checks on lab equipment (Hemocue machine); perform finger sticks; check weights and measures (anthropometrics) of WIC clients using appropriate equipment and procedures. Document anthropometrics, parental BMI and hemoglobin results in NC Crossroads.

Access and operate the NC Crossroads computer system in accordance with local, state, and federal guidelines and requirements to serve a caseload of approximately 3500 WIC participants. Answer phone calls and questions; assist with outreach and retention; make and reschedule appointments; check-in and route clients to assist management/efficiency of clinic flow; filing and copying, etc. Operate all WIC clerical components within established health services to ensure that the primary purpose of the WIC Program, as stated above, is met.

MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities

Some knowledge of the principles and practices of patient care and excellent customer service skills. Some knowledge of common health and safety precautions in working in local health departments.

Ability to work with staff and patients, under supervision, as set up by departmental policies. Ability to maintain clerical records and to compile reports from these records. Ability to use sound judgment and empathy in dealing with patients. Ability to follow oral and written instructions.

Desired Education and Experience

High school or General Educational Development diploma, completion of a one-year formal training course in medical office assisting at a community college or technical institute; or High school or General Educational Development diploma and a combination of one year of clerical and health/dental related experience; or an equivalent combination of education and experience.