Medical Office Assistant - Veterans Evaluation Services

Description & Requirements

Maximus is currently hiring for a Medical Office Assistant to join our Veterans Evaluation Services (VES) team in Birmingham, AL. The Medical Office Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in solutions-oriented manner for both providers and veterans, and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.

Essential Duties and Responsibilities:

• Perform all job functions in compliance with HIPAA policies.

• Adhere to local and externally relevant health and safety laws and policies.

• Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.

• Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.

• Document all actions taken and other pertinent information as it relates to veteran and provider interaction.

• Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of clinic throughout the day.

• Other duties as assigned.

Minimum Requirements

Minimum Requirements:

• High School Diploma or equivalent.

• Prior Medical or Customer Service experience is preferred.

• Must live in or near Birmingham, AL

• Valid driver's license required

• Reliable transportation to travel to other local clinics required

• Ability to travel by plane or car to other clinics in the Southern region required

• Ability to work some weekends (Saturday and Sunday) required

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.