Medical Office Assistant - Neurology

Owensboro Medical Health System Owensboro , KY 42302

Posted 2 weeks ago

Job Summary Responsible for a variety of clinical and administrative tasks related to patient registration, assessments and scheduling while maintaining confidentiality, professionalism and a high level of ethical behavior.# All tasks executed with emphasis on patient access and satisfaction, accuracy of information and patient assistance. Job Responsibilities Greets patients as they arrive into the facility and provides appropriate information. Under the supervision of physician, nurse practitioner, physician assistant or nurse, assists with performing patient assessments and treatments. Performs basic diagnostic procedures and specimen collection, collects and records vital signs. Prepares patients for medical procedures as appropriate. Monitors and communicates changes in patient condition. Documents patient care given. Maintains examination areas. Schedules and reschedules appointments and diagnostic testing#using computerized scheduling programs as required. Performs patient registration, patient check-out, pre-certifications, pre-procedure#instructions#and appointment confirmations. Maintains equipment and medical supplies, including reordering, stocking, cleaning and troubleshooting. Accepts payments and co-pays and other fees for services during registration.# May be required to reconcile co-payments and cash receipts at the end of shifts. Communicates effectively with insurance companies, external agencies, patients, physicians and his/her office staff. May communicate with referring facilities regarding patient transfers. Arranges for hospital admissions as appropriate. Answers internal and external calls; takes requests for patient information, disperses the information with accountability to all regulatory entities and according to the facility#s policies and procedures. Retrieves records as requested by authorized persons. Ensures that properly executed release of information forms are obtained when necessary. Files new and returned records according to established systems and policies. Identifies and documents missing records. Enters information from a variety of sources into computer database(s). Verifies data entered into computer by checking printouts/reports for errors and correcting as required. Locates and prepares records for archival or destruction according to policies and procedures. Initiates retrieval and return of archived records and follows up on any delays or problems with retrieval. Organizational Responsibilities Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization; behavior supports the organization#s core commitments of Integrity, Service, Respect, Teamwork, Excellence, and Innovation. Education High school graduate or General Equivalency Diploma (GED) required. Licensure/Certification/Registration ABR-OE credential from American Association of Medical Assistants (AAMA) required within 90 days of obtaining 2 years of experience in a healthcare organization within the previous 3 years. Certified in Basic Life Support Healthcare Provider (BLS) required within 90 days of employment in this position. Work Experience Experience as a Medical Assistant preferred. Skills and Attributes Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. FLSA Classification Non-Exempt Disclaimer This description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all areas. Additional Position Related Details Populations Served Training is provided relevant to the population served, based on scope of care of the service assignment. Physical Requirements Activity and Frequency: Bending/Stooping

  • Frequently Climbing

  • Rarely Keyboard Data Entry

  • Frequently Kneeling

  • Occasionally Lifting/Moving Patients

  • Frequently Lifting/Carrying (Non-Patient)

  • 0-25 lbs

  • Frequently Lifting/Carrying (Non-Patient)

  • 25-75 lbs

  • Occasionally Lifting/Carrying (Non-Patient) - over 75 lbs

  • Never Pushing/Pulling

  • 0-25 lbs

  • Frequently Pushing/Pulling

  • 25-75 lbs

  • Occasionally Pushing/Pulling - over 75 lbs

  • Occasionally Reaching

  • Frequently Repetitive Foot/Leg Movements

  • Never Repetitive Hand/Arm Movements

  • Frequently Running

  • Occasionally Sitting

  • Occasionally Squatting

  • Occasionally Standing

  • Frequently Walking

  • Frequently Audible Speech

  • Frequently Hearing Acuity

  • Frequently Smelling Acuity

  • Never Taste Discrimination

  • Never Vision: Depth Perception

  • Frequently Vision: Distinguish Color

  • Frequently Vision: Seeing

  • Far

  • Frequently Vision: Seeing

  • Near

  • Frequently Exposures Owensboro Health is committed to providing a safe working environment including training and access to person protective equipment necessary to this position. While performing duties of this position, occupational exposure to bloodborne pathogens is present for all employees.

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Medical Office Assistant - Neurology

Owensboro Medical Health System