Medical Office Assistant

About the Company

Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 1,000 providers throughout our nine locations and we are continuing to grow!

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, receptionist, hospitality, and retail.

About the Role

The Medical Office Administrator (Internally called "Nurse Practitioner Liaison") serves as first-tier support for prescriber-level provider members, providing a high level of customer service and follow-through for the unique needs of the prescriber practice.  They will build and maintain a working partnership with each provider in their cohort, and respond timely to requests from providers, pharmacies and clients.  They will become an expert on all relevant aspects of the prescribers' unique practice and will be a supportive driver for the growth of the company through effective scheduling practices.

Work Environment

This role is worked primarily in-office at our Mountlake Terrace, WA Headquarters. Travel is expected to other Seattle Mindful Therapy Group office locations to work alongside Nurse Practitioners and MDs who are providing in-person services. We always aim to provide a higher level of service and use the time in-office to build strong relationships.