Description Under direct (I) or general (II) supervision, incumbents perform a variety of clerical duties in support of a health or medical care delivery office or program.
Support activities may include public service, records maintenance, document production and/or case management/processing.APPROXIMATE SALARIESMedical Office AssistantI:$13.09 - $18.29 per hour
Medical Office AssistantII:$14.41 - $20.15 per hourEDUCATIONAL INCENTIVE:Some positions may be eligible for educational incentive.
This incentive may be 2.5%, 3.5%, or 5% for incumbents in eligible positions based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification.BILINGUAL INCENTIVE:Some positions may be eligible for bilingual incentive depending on the applicable memorandum of agreement and the needs of the department.
In order to qualify for this incentive, incumbents in eligible positions must take and pass the applicable bilingual fluency examination with a score of seventy percent (70%) or higher.VETERAN'S POINTS: MOA I is a trainee/entry level classification and Veteran's Points may apply to eligible applicants.DEPARTMENT/AGENCY:Health Care Agency ?Ventura County Medical Center & Santa Paula HospitalMOAI/II arerepresented by the Service Employees' International Union (SEIU) andare eligible for overtime compensation.The eligible list established from this recruitment may be used to fill current and future Regular (includingTemporary and Fixed-Term), Intermittent, and Extra-Help vacancies for this position only.
There is currentlyone (1) Regular vacancy.
NOTE:If appointed atthe lower level, incumbent may be promoted to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.TENTATIVE SCHEDULEOPENING DATE:September 19, 2018CLOSING DATE:September 28,02018APPLICATION REVIEW COMPLETE:October 5, 2018WRITTEN EXAMINATION:October 17, 2018CERTIFICATION OF NAMES:Week of October 22, 2018SELECTION INTERVIEWS:Week of October 29, 2018SELECTION NOTICES:Week of November 5, 2018 Examples Of Duties Duties may include but are not limited to the following:Receives clients and answers phone calls; determines how incoming calls should be routed; directs people to appropriate locations, service, or information sources; answers routine questions; explains routine procedures, processes, or departmental activities; schedules appointments; obtains factual information to create or update files and charts; provides assistance in the completion of forms; assures federal and state confidentiality measures are followed;Compiles routine reports, records, and charts by extracting and/or tabulating information for a variety of sources such as files, reports, notes, logs, correspondence, and/or verbal instruction;Prepares, validates, processes, and/or checks a variety of documents for completeness, accuracy, and submission standards;Transfers professional and technical instructions to patient or program files; researches reference materials to respond to client or coworker inquiries;Sorts and/or files materials such as charts, correspondence, and miscellaneous documents; maintains files; conducts systematic search for misplaced materials; maintains cross-reference files or indexes; purges filing systems as directed;Types a variety of documents such as correspondence, standard forms, charts, proposals, specifications, and reports from written, recorded, and/or printed sources and/or verbal instructions; proofreads typed materials for correct grammar, spelling, and punctuation;Operates a variety of automated office equipment including computers;May provide back-up for basic patient assistance care when required (i.e., patient vital signs or patient emergency or comfort care);May provide assistance with various tasks, which include changing linen and bags, inventory/stocking of units, and general maintenance and cleaning of units; and
Performs other related duties as required.
Typical Qualifications These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.EDUCATION, TRAINING, and EXPERIENCEMedical Office Assistant ISome clerical experience in a medical service delivery area which has led to the acquisition of the required knowledge, skills, and abilities.
The required knowledge, skills, and abilities also can be obtained by six (6) months of paid and/or volunteer clerical experience in a medical or mental health service delivery office environment in a job that required knowledge and use of medical terminology and procedures OR a certificate from an approved medical assistant training program (Career Care Institute, San Barbara Business College, Adult Education, Center for Employment Training, Ventura College, Oxnard College, etc.). The certificate must be provided to the appointing authority at the time of appointment.Medical Office Assistant IIConsiderable clerical experience in a medical service delivery area which has led to the acquisition of the required knowledge, skills, and abilities.
The required knowledge, skills, and abilities also can be obtained by one (1) year of clerical experience and/or training in clerical occupational fields which included six (6) months of experience in a medical or mental health office environment that required knowledge and use of medical terminology and procedures.NECESSARY SPECIAL REQUIREMENTSMust be bilingual (English/Spanish)Knowledge, Skills, and Abilities:Working knowledge of: medical office operations and workflows, safety and functional patient care methods, and procedural practices; medical terminology and procedures; filing systems and procedures; record maintenance systems; report compilation; and public contact techniques; operations, procedures, and practices used in support of the function to which assigned; techniques to expedite or improve clerical tasks and record processing; and correct English usage, spelling, grammar, and punctuation.Working skill (depending on assignment) in: demonstrating a certain prescribed proficiency in typing or equivalent word processing or data entry.Working ability to: perform and coordinate routine clerical and/or manual tasks; set-up and maintain records and filing systems; extract information from a variety of sources; operate a variety of automated office equipment; accurately perform and proof the transfer of information from one document to another, comparing the data from two or more sources for accuracy and completeness; perform basic arithmetic calculations; establish and maintain cooperative working relationships; and understand, follow, and convey written and verbal information/instructions.Working Conditions:Positions may involve moderate to heavy public contact, including ambulatory or non-ambulatory patients in an outpatient or inpatient medical service delivery area.
Recruitment Process FINAL FILING DATE:Applications must be received by County of VenturaHuman Resourcesin Ventura, California, no later than 5:00 p.m.
on Friday,September 28, 2018.To apply on-line, pleaserefer to our web site at A paper application can be obtained by calling.
Our address is: County of Ventura, Human Resources Division, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.Note to Applicants:It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications.
A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.SUPPLEMENTAL QUESTIONNAIRE ? qualifying:All applicants are required to complete and submit the questionnaire for this examination AT THE TIME OF FILING.The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position.Failure to complete and submit the questionnaire may result in the application being removed from consideration.APPLICATION EVALUATION ? qualifying:All applications will be reviewed to determine whether or not the stated requirements are met.Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.WRITTEN EXAMINATION - 100%:A job-related written examination will be administered to test candidates' knowledge of and/or skill in the following areas: office practices, reading comprehension, comparison, vocabulary, spelling, math, filing, and medical terminology.Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.NOTE:
If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible.
If interested, please clickherefor additional information.BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.For further information about this recruitment, please contact Anna Ford via email at or by telephone at . YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEEService Employees International Union (LOCAL 721)(SEIU)In addition to your annual salary, the County of Ventura offers you an extensive benefits package, including:FLEXIBLE BENEFIT PROGRAM:
Employees can allocate the County's non-taxable biweekly contribution among several benefit options.
Employees regularly scheduled to work 60 hours or more biweekly receive a Credit Allowance of $397.00.Employees regularly scheduled to work 40?59 hours biweekly receive a Credit Allowance of $278.00.
Medical, Dental, and Vision Plans for you and your dependents.
Current premium amounts can be found on the Benefits website ( Flexible Spending Accounts which increase your spending power by reimbursing you with pre-taxed dollars for IRS approved dependent care and health care expenses.
Pre-tax Salary Reduction available if the costs for the benefit options you select exceed the County's contribution.
This saves you taxes by lowering your taxable income.
Cash added to your biweekly taxable pay, depending on the selection you have made.Employees in Optimum Census Staffing positions receive medical coverage under the Ventura County Health Care Plan, and earn limited benefits such as vacation and sick leave.EMPLOYEE HEALTH SERVICES CLINIC:Available to you for treatment of minor illness or injury.10PAID HOLIDAYS:New Year's Day, Martin Luther King Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Day, and one 8-hour floating holiday.
Holiday time is pro-rated for permanent part-time employees.PAID VACATION: 14 days earned each year, increasing in increments after 5 years of service to 24 days per year after 15 years of service.
You may accumulate up to 400 hours.
You may redeem a portion of the accrual annually, after 10 years of service.
You will be paid the value of your accrued credits upon retirement or termination.
Earned vacation hours are pro-rated for permanent part-time employees.PAID SICK LEAVE: 80.08 hours earned per year.
You may accrue up to 800 hours and will be reimbursed annually for 25% of the number of hours over the maximum.
A cash payment of 25% of unused hours will be made if you retire or terminate with more than 10 years of service.
Earned sick leave hours are pro-rated for permanent part-time employees.MILEAGE REIMBURSEMENT:
You receive mileage reimbursement at the standard rate established by the Internal Revenue Service for each mile driven on County business.UNIFORM PROVIDED:The County will provide uniforms or uniform allowance when required.TEXTBOOK AND TUITION:When courses have been satisfactorily completed, the County will reimburse you to a maximum of $900 per fiscal year for tuition and books for off-duty, job-related courses.Other maximums apply to Exempt employees, Nursing Care Coordinators, and Clinical Coordinators.
This benefit is prorated for part-time employees.EDUCATIONAL INCENTIVE:The County may provide up to a 5% incentive pay for educational attainment if not specifically required by your job.
You may only receive one form of incentive pay or premium pay and will receive that which provides the greatest incentive.DEFERRED COMPENSATION PROGRAM:You may choose to contribute to one or both of the County's deferred compensation plans (established under Internal Revenue Code Sections 401(k) and 457). If you participate in the County sponsored 401(k) plan, the County will match a part of your contribution up to 1.75% of your salary, on a pay period basis.
You must be regularly scheduled to work at least 40 hours each pay period to be eligible to participate in the 401(k) plan.
These plans enable you to build long-term savings while deferring current federal and state income taxes.
In addition to pre-tax contributions, you are also able to make after-tax contributions through the Roth option available in the 457 plan.RETIREMENT/SOCIAL SECURITY:Both the County and you contribute to the County's Retirement Plan and Social Security.
The County picks up part of your retirement and Social Security contribution.
Benefits vest after 5 years.
Compensation for retirement purposes includes all cash compensation excluding overtime, plus Flexible Benefits contribution and retirement contribution pick up.
Employees hired to work less than 64 hours biweekly participate in a Safe Harbor retirement plan in lieu of VCERA and Social Security.
FAQsSTATE DISABILITY INSURANCE (SDI): This program provides weekly benefits in the event of short term disability.
Premiums are automatically deducted from your pay.OPTIONAL WAGE SUPPLEMENT PLAN:You may purchase short-term disability coverage in weekly benefit amounts of $45 or $80.
You must be regularly scheduled to work 40 hours or more each pay period to participate, and must enroll within 90 days of employment).DEATH BENEFIT:Your department will provide a $1,000 death benefit payable to your designated beneficiary in the event of your death if you are enrolled in the Flexible Benefits Program.OPTIONAL GROUP LIFE INSURANCE:If you are a regular County employee with a regular work schedule of at least 40 hours per pay period you may purchase term life insurance coverage for either $10,000 or one times your annual base salary, without evidence of insurability, if you enroll within your first 90 days of eligibility.
You may also be eligible to purchase term life insurance at group rates for two or three times your annual salary, subject to evidence of insurability.
Dependents life insurance is also available for employees who purchase optional life insurance coverage.OTHER BENEFITS:The County also offers an Employee Assistance Program, a Wellness Program, and a Work/Family Program which includes child care and elder care referrals.This Summary is informational only, and cannot modify or affect your benefits in any way, nor shall you accrue any rights because of a statement or omission from this Summary.
Please note that Optimum Census Employees and Per Diem Pool employees are only eligible for limited benefits.
Please refer to Plan Brochures and Memorandum of Agreement for details.Links to SEIU Memorandum of Agreement 2016-2019 Professional ClassificationsUnion Codes: UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS 01 Are you bilingual (English/Spanish)? Yes No 02 Do you possess a certificate