Medical Office Assistant I, (A246409-3), 204, Health College/University

This position is grant funded. Therefore, it is solely dependent of availability of grant funds.

Serves as front line laboratory operator.  Prepares testing room with proper equipment, performs blood draws, and conducts standard patient testing. Provides customer service in person and over the phone, maintains laboratory supply inventory.

ESSENTIAL DUTIES & RESPONSIBILITIES:                                                                                  

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Fulfills administrative duties, including registering patients, answering phone calls, processing and communicating test results, maintaining specimen collection log, organizing and filing results, and maintaining inventory for office and lab

• Performs blood draws, orders tests, and ensures information is entered accurately.  Conducts blood draws from homebound patients when needed

• Disinfects and sanitizes lab and office areas, including all equipment and furniture.

• Collects and performs Covid and Covid 19 Polymerase Chain Reaction Tests

• Processes patient charges for lab work utilizing internal software; compiles reports and distributes to necessary individuals

• Performs related work as required

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Knowledge of basic math and money handling

• Knowledge of infection control guidelines and PPE use

• Knowledge of modern office procedures and methods including computers and applicable software, such as Microsoft Office and AS400

• Knowledge of English grammar, spelling, and punctuation

Skills and Abilities:

• Skill in data management

• Skill in conflict resolution and problem solving

• Skill in organization and time management

• Skill in performing a variety of duties, often changing from one task to another of a different nature

• Ability to perform blood draws

• Ability to communicate effectively, both orally and in writing, in English and Spanish

• Ability to establish and maintain effective working relationships

• Ability to meet schedules and deadlines of the work

• Ability to maintain the confidentiality of information and professional boundaries

• Ability to maintain a valid Texas Driver License and a good driving record

• Ability to project a positive and professional image of the City of Laredo

• Ability to comply with all City of Laredo policies and procedures

• Ability to communicate effectively, both orally and in writing

• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position

• Ability to perform essential functions

• Ability to perform other duties as assigned

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements

Position will have the following exposures

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.

• Occasional exposure to unpleasant environmental conditions and/or hazards.        Occasional outside work.

• Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.

• Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

• Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Work Environment Locations

Position will require the employee to work in the following types of work environments

Never

• Construction site

Seldom

• Outdoor environment

• Confined space

• Warehouse environment

Sometimes

• Street environment (near moving traffic)
• Vehicles

Frequently

• Office or similar indoor environment

Exposures

Position will require the employee to be exposed to the following environmental elements

Never

• Extreme cold (below 32 degrees)

• Extreme heat (above 100 degrees)

• Moving mechanical parts

• Fumes or airborne particles

• Toxic or caustic chemicals or substances

• Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)

Sometimes

• Individuals who are hostile or irate

• Individuals with known violent backgrounds

Frequently

• Communicable diseases

Travel

Position will require the employee to travel

Never

• International travel

Seldom

• National travel

Sometimes

• Local travel

• Regional travel

Required Education and Experience:

• High school diploma or G.E.D.

• Six (6) months of educational training

• At least one (1) year of experience in medical office assistant, phlebotomy, or health related field

Proof of TB Test/Screening will be required to be presented prior to employment

Required Licenses or Certifications:

• Medical Office Assistant or Medical Assistant Certification

Valid Licenses  and Certifications

• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480, two days prior to the scheduled interview and/or test if applicable.  

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.