Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Performs patient check in and check out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.
1.Maintains compliance with organizational policies and procedures.
2.Maintains compliance with revenue cycle and financial audit guidelines.
3.Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
4.Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
5.Orders and maintains clinical supplies, office supplies, and equipment.
6.Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
7.Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.
High school diploma or general education degree (GED) required.
No licensure or certification required.
Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
Legal Employer: NCHEALTH
Entity: UNC REX Healthcare
Organization Unit: Rex Hematology Oncology
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Raleigh
Exempt From Overtime: Exempt: No
UNC Health Care Systems